Words can't tell the stories that I had to go through with other dealerships...I have been lied to over and over and on my last leg...that's until I met Jim...a very kind and caring person who genially wanted to help regardless if you we're to buy a car or not...I can honestly say that Jim is a professional at the highest level...I will never forget my experience with Jim...

I was looking for a used Toyota. Eddie Givsan greeted my husband and I when we walked onto the lot. He introduced himself and asked what we were interested in. He showed us different cars, we went for a couple of test drives, but he didn't pressure us at all. When we had decided on a car, Eddie started the paperwork. We also had a truck we were trading in, and he said he'd try his hardest to get us the price we were asking for our truck. After all the initial paperwork was done, we decided we wanted the first car we had looked at, and Eddie did not blink an eye. He said it was no problem at all, and he changed the paperwork accordingly. I honestly thought he might roll his eyes or get upset at our change, but instead he said, "I knew from when you walked on this lot you really liked that car the most. I'm glad you changed your mind." He was a pleasure to work with. Also, the gentleman who came back to us with the "numbers" as far as payments (I'm sorry to say I can't remember his name) was equally as courteous and friendly as Eddie, and worked to get us a payment we were happy with. He also went out of his way to find the Nascar race on the television for my husband to watch while we were waiting (my husband had mentioned he was missing the race, and Eddie asked the gentleman if he could find the race on TV). In the next few weeks I will be shopping for a car for my daughter, and I certainly will come see Folsom Toyota and Eddie Givsan for that purchase.

Very easy process, we knew what we wanted and they had the price and financing we needed. Eddie was a great salesman and did not pressure us in any way. A pleasant experience in buying a used car.

John Key made buying a car very easy. He offered me a price that beat any other offer I had received and made the purchase as painless as possible. Blaid Butler walked me through the complexities of the new car electronics with patience and willingness to spend as much time as needed to ensure customer satisfaction. Blaid was a delight to work with. I would highly recommend Folsom Lake Toyota and John Key to anyone looking to buy a Toyota.

This was a positive car purchasing experience for my spouse and self. Mature, experienced, no nonsense salesman who showed personal interest in our priorities to purchase a used Toyota Tundra. He know the product!

Folsom Lake Toyota met the internet pricing reducing the sticker price by 4,000. Both the Sales consultant and financing agent were great. The service was quick and efficient and I would recommend Folsom Lake Toyota over any other Toyota dealer in the Sacramento area.

We worked with Ben Stahlecker and he was excellent. I never knew that buying a car could be so easy and painless. Ben and I had worked out most of the details (car, color, extras, etc.) over the phone prior to going to the dealer. They did not have exactly what we wanted so Ben ordered it for us. He was a man of his word and there were no hidden costs. When we arrived to pick up the car the purchase went very smooth with no problems. Ben made our car buying experience easy and happy. We love our new Toyota Avalon. I would highly recommend purchasing a vehicle from Folsom Toyota and also highly recommend working with Ben Stahlecker!

Was shopping for a used FJ Cruiser. Drove to the lot and was pleasently greeted by sales consultant Eddie Givsan. Told him we are interested in Preowned FJs. He told us they had 2 on the lot and showed us them. Was very knowledgable and friendly. No high pressure games. Fantastic experience. Sales GM Dave Mallo and Finance Manager Billy Cooks made this as smooth of a transaction as I have ever had. This is my 3rd car buying experience at Folsom Lake Tayota - HIGHLY RECOMMEND this dealership. Phil L - Folsom

When we first arrived, we informed Eddie that we were not going to buy the car that day. He stayed with us for over an hour, answered all our questions and did not pressure us at all. We did our research and came back to buy the car, after negotiating we feel we received the price we were looking for. Thank you for providing excellent customer service.

I have dealt with many car sales men in my past and I always dread going to a car lot. As soon as my husband and I walked onto Folsom Lake Toyota's lot a sales man started to approach us. I replied to my husband, "here comes the Vultures". Within the first 10 minutes of having a conversation with John, I was truly impressed. I can honestly say that he is the first sales man to actually listen to us and found out what we wanted. John found the exact car that we were looking to buy for my niece, a white Toyota Corolla S. My niece had already been approved for a car loan through her bank so we did not need financing. John is a very friendly and outgoing person who is easy to have conversations with. As soon as my niece arrived John took her for a test drive. John asked us how much my niece had been approved for and what her interest rate was. John then suggested that we try to be financed through the dealership because they may be able to beat her current interest rate. The car was a little over our budget and I personally tried to get my niece to look at a car that was more in our price range. Her heart was set on the Corolla. We decided to see if she would be approved through the dealership. She was. Even though the car was a little more than we planned on spending, because of the interest rate that the dealership offered we were able to keep her monthly payments in her price range. The whole process took close to 5 1/2 hours, due to the dealership being so busy. We were all getting tired and hungry. John had offered to get us dinner and I thought that was very nice of him, we politely declined. For a couple of hours we were sitting around waiting for the finance department, during those few hours we had conversations with John that made us feel as if we had all known each other for years, it truly helped the time go by. I believe that John is one of your BEST sales employees and because of him I have recommended your dealership to a few of my friends. I will continue to recommend your dealership to anyone I encounter that is looking to buy a car because of the outstanding service that we received by John. I know that it takes very little for a person to submit a complaint and I wanted to take a moment to acknowledge the great customer service that we received.