Sales (New) - Desert Hot Springs, CA

916Han
After haggling and dealing with over 10 dealers throughout Northern and Southern California, I about had it. I finally found the vehicle I was looking for at Folsom Lake and e-mailed John Key. I called Folsom Lake and he was with another client, but called me back later that day and we got straight to the price with no other issues. The deal was figured out within 30 minutes and the other dealers couldn't get close within weeks (even at the end of the 2014 1st quarter). Anyway, to make it short. If you need a Toyota or Scion, John Key is the guy you're looking for. He has been with Toyota for over 13 years and that type of employee longevity is hard to find at any dealership. Call or ask for John directly. I did not have the opportunity to talk to any other sales people, but John will take care of you.
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Sales (Used) - Clearlake, CA

Henry4u
Initially I was offered a price to purchase a used Camry. When ready to pull the trigger, I was advised the price would not be as offered to me via email. After review by Mr. Norberry, the dealership stepped up to the plate and honored their original quoted price. I believe that Folsom Lake Toyota practices to maintain a fine reputation. This is difficult to do given all the elements of running a dealership.
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Sales (New) - Fresno, CA

maddoxj
The salesman that helped me out was John Key. He was very friendly, courteous and not pushy like almost all salesmen I dealt with during my car buying purchase. I would highly recommend working with Mr. Key, I could not have had a better experience.
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Service - Sacramento, CA

jbecker193
I appreciate the consistent professionalism and quality of thier work. I have been having work performed here for over 5 years. I am providing this review our of appreciation for the continued quality of the service.
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Sales (New) - Sacramento, CA

Sunny777
I purchased my vehicle through John Key. John has been extremely helpful with no pressure to buy. His prompt responses to all my questions even well after the car was purchased has ultimately earned him the best sales person in the area. Customer satisfaction is always on his top agenda. John truly understands how to sale cars in this 21st century and how to manage his cutomers with great respect.
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Sales (New) - Sacramento, CA

HaleyH9
I had a great experience at Folsom Lake Toyota, especially with my salesman John Key. He was so patient and understanding when I would get second thoughts on a car. He was great with explaining every option and assisted me in viewing all of my options from every angle. In the end I got a car that I am absolutely in love with! Thank you John!
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Sales (Used) - Sacramento, CA

redken
I had an excellent experience and really appreciate the professionalism of John Key. He made the whole experience quick and easy. I spoke with John over the phone a few times about the car I was interested in. We set up a time that was good for me and he had the vehicle ready. He never pressured me into a deal and answered all my questions. I ended up getting the car I wanted at the price I wanted. I would definitely recommend John Key and Folsom Lake Toyota to friends and family. Even though buying a car is never quick, John made it easy and did not waste any time going through the whole process. Thanks Folsom Lake Toyota and especially John Key!!!!
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Service - Folsom, CA

Ohtoy
I have used Folsom Lake Toyota since January 2005 ... I am very satisfied with the service and professionalism of their service reps. Have taken in my Camry many times over the years ... it still runs like a new car @ 175,000 miles.
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Sales (New) - Dublin, CA

atnfolsom
Great Dealership (Appreciate your cold water, children play area, very friendly & responsive staff), Great Sales person Mr. Steve Dowd. Steve was very responsive from day one thru email.Great price, very friendly and approchable. Didn't hesitate to show cars or let us drive to make sure that our queries about cars after driving them gets resolved.Showed high degree of professionalism from start to finish. Paper work was swift.Financing guy Billy too was swift and addressing things . Over all Great experience and would certainly recommend.
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Sales (New) - Sacramento, CA

smythbrian
I really enjoyed dealing with John Key; I found him to be very patient and professional in our dealings. I particularly liked the fact that all of our communications and negotiations took place by e-mail or phone until the final day that I took delivery and wrote the check. I was originally very specific about my requirements resulting in the need for a special order, and then several weeks later I changed my mind to a newly arrived but differently configured truck. John showed no negative reaction to the effort he had already expended on the first truck, and quickly adapted to my new interest. I had checked over the internet with several other dealers and with various car buying services and had a pretty good idea how much of a discount was possible. I made an offer to John and he accepted with no hassles and none of the negative practices one associates with the old auto industry price negotiation tactics, with one caveat that proved John's integrity...and that was that another buyer had expressed interest in this vehicle first and he had the right to first refusal. Fortunately for me, the other potential buyer deal fell through and I got the truck I wanted at the price I wanted.
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