Deal of the Day

Customer Reviews

Find out what customers are saying about Folsom Lake Toyota.

Having servicing my Sienna here for a few year (oil changes, recalls, some repairs) and can't say anything bad. Like the option to schedule service online. Car maintenance report at each oil change is handy (I wish they sent it by mail, too, as the used to do). Shuttle service is awesome. Advisors normally suggest things that I'd need to take care of, but they never push services.

Customer: Alek Davis
Date: 2018-02-17
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I was very pleasantly surprised by the service I received. I expected to be price gouged because this is a dealership. Just the opposite. I received great service at a fair price. If you go here, make sure and ask for Kyle Budd. He goes the extra mile to make sure you receive great service!

Customer: Michael Cain
Date: 2018-02-17
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I am so happy with the service I received at Folsom Lake Toyota!!! Jerry was my sales associate and he was amazing. Very knowledgeable and patient with me during my purchase. I met Jerry a year ago and he told me something that I did not forget. I did exactly what he said and I came back a year later and got exactly what he said I would. A NEW car and a great customer service experience. I can not thank him enough for the wonderful experience he showed my brother and I. We are very blessed to have worked with him and his team and we recommend everyone to go to Folsom Lake Toyota and See Jerry. He will show you all your options and also show you all the features most sales people wont show you! He will be very patient and answer all your questions. Also he will NOT make you feel pressured or obligated to buy anything. He is there for you! Thank you Jerry and Team Toyota!!!!

Customer: Latirzah Pruitt
Date: 2018-01-22
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I am so happy with the service I received at Folsom Lake Toyota!!! Jerry was my sales associate and he was amazing. Very knowledgeable and patient with me during my purchase. I met Jerry a year ago and he told me something that I did not forget. I did exactly what he said and I came back a year later and got exactly what he said I would. A NEW car and a great customer service experience. I can not thank him enough for the wonderful experience he showed my brother and I. We are very blessed to have worked with him and his team and we recommend everyone to go to Folsom Lake Toyota and See Jerry. He will show you all your options and also show you all the features most sales people wont show you! He will be very patient and answer all your questions. Also he will NOT make you feel pressured or obligated to buy anything. He is there for you! Thank you Jerry and Team Toyota!!!!

Customer: A Google User
Date: 2018-01-22
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This is the best experience I ever had buying a car. Ricky Helwick found me the exact car I was looking for and gave me a great price. There was no pressure to buy. I love my new car and will definitely go back to Folsom Toyota for the next car.

Customer: Tony Yu
Date: 2018-01-15
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Paul helped us with our air bag recall. They changed our brake fluid and diagnosed a dash light for us. Paul did exactly what we wanted to do. He was courteous and did not pressure us to do things we did not want. Excellent and friendly customer service. Thank you.

Customer: Brian Yates
Date: 2018-01-06
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Good service! Quick and friendly personnel. I have only used Folsom Toyota service Center and have always been very satisfied with the work done.. thank you!!

Customer:
Date: 2018-00-18
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I got very reasonable price and reasonable trade-in estimates. Knowlegable, Friendly and customer oriented staff. Clean and comfortable place. Special thanks to Ricki, excellent service.

Customer:
Date: 2018-00-17
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It was nice to have an appointment in be able to do work in the waiting area. Also the refreshments were a nice touch. I also was greatly pleased with the clean car

Customer:
Date: 2018-00-16
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Rick was wonderful. Called me to let me know of a couple of recommended items my vehicle was needing. Very nice. Will be going back for my next service.

Customer:
Date: 2018-00-15
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Was totally surprised that they honored the warranty very pleased they took the truck in got to diagnose within an hour told me what the problem was the shuttle service was wonderful

Customer:
Date: 2018-00-13
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Great reception from start to finish. Everything was explained to me, The service to be performed and how much it will cost. Definitely better than the service I get in Hayward.

Customer:
Date: 2018-00-12
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Paul was very helpful and professional with my Tacoma which had a recall over 10 years old on it. Dropped off my truck in the morning and it was ready for pickup by that evening.

Customer:
Date: 2018-00-11
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From sales to service, Folsom Toyota puts pleasing the customer first. Although we live in the Bay Area, we have purchased 3 cars in the past 5 years from Folsom Toyota. We have always been treated fairly and this has encouraged my trust. I have confidence in them and know I am getting a square deal.

Customer:
Date: 2018-00-10
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Jacob took my car in immediately despite my not being on the daily schedule. He made service happen right away, and it was thorough, timely, and completely awesome.

Customer:
Date: 2018-00-08
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Thank you! Paul is very helpful and responsive. He has a great personality and always gives his wonderful advice which I do appreciate very much!

Customer:
Date: 2018-00-07
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Since 2011 I bring my all cars for service at Folsom Toyota. Best customer service and meet me needs. Personally I recommend this dealership to everyone.

Customer:
Date: 2018-00-06
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Matt was very helpful and was comple te in his review of the work done. We discussed the automatic headlights and he made some suggestions that will help me. Very qualified service representative. Thanks, Ken Friedman

Customer:
Date: 2018-00-05
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Folsom Lake Toyota has great people and great service. I always have an excellent experience when I visit my dealer, everything is explained to me in a clear and professional way. Keep up the good work!!!

Customer:
Date: 2018-00-04
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Folsom lake toyota

They have excellent service. Matthew stay with us the entire time explain everything to us. The entire process is very pleasant. The finance guy explained everything in detail. I end up purchased a tocoma truck from them

Customer: Lambass
Date: 2018-00-03
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They have excellent service. Matthew stay with us the entire time explain everything to us. The entire process is very pleasant. The finance guy explained everything in detail. I end up purchased a tocoma truck from them

Customer:
Date: 2018-00-03
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Good job

This is for the 10000 mile service. It was done in a timely manner (especially considering that they were moving their work area at the time). The waiting room was clean and comfortable. Everyone that I dealt with was courteous.

Customer: Tonypike320
Date: 2018-00-02
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RAV4 for Des Moines

I’m making a big move to Des Moines, Iowa in a few weeks and needed a reliable car with AWD. I test drove the RAV4 and fell in love instantly. With time and help from Toby, he was able to find my dream car on he lot and quote it for me within a few hours. 2 days later I was driving off the lot with it. It’s perfect for my needs & for the snowy conditions I’m headed into. He, and the rest of the team, were incredibly fast and efficient and welcoming. They made the experience very easy and effortless (for me, at least).

Customer: IowaEllie
Date: 2018-00-02
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I’m making a big move to Des Moines, Iowa in a few weeks and needed a reliable car with AWD. I test drove the RAV4 and fell in love instantly. With time and help from Toby, he was able to find my dream car on he lot and quote it for me within a few hours. 2 days later I was driving off the lot with it. It’s perfect for my needs & for the snowy conditions I’m headed into. He, and the rest of the team, were incredibly fast and efficient and welcoming. They made the experience very easy and effortless (for me, at least).

Customer:
Date: 2018-00-02
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Ed and Trent were great! Great customer service, great price! Would definitely recommend! We called ahead to verify the car we wanted was in stock at the price we wanted. They said they would have the car ready and agreed to honor a quote we had. We drove from out of town and they kept their word! Down to earth people with customer service as their top priority! We had a great experience buying a brand new 2018 4Runner! Thank you Folsom Lake!

Customer: Monica Briggs
Date: 2017-12-23
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Ed and Trent were great! Great customer service, great price! Would definitely recommend! We called ahead to verify the car we wanted was in stock at the price we wanted. They said they would have the car ready and agreed to honor a quote we had. We drove from out of town and they kept their word! Down to earth people with customer service as their top priority! We had a great experience buying a brand new 2018 4Runner! Thank you Folsom Lake!

Customer: A Google User
Date: 2017-12-23
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Purchased a used 2008 Toyota Tacoma, I called ahead to make sure they had it and a salesman made sure that he would be available when I arrived, he was very quick to make sure we had access to the vehicle and took me on a test drive right away, they were very understanding with us trying to figure out credit and financing although we ended up paying cash for the entire vehicle. Nice lobby, salesman didn't act like vultures and they detailed, cleaned and topped off the gas for me while we handled the paperwork. This would be my families third vehicle from Folsom Toyota, never had a problem in 10+ years.

Customer: Chad Menke
Date: 2017-12-20
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My experience was very nice. Was in and out with a brand new Camry in less than 45 minutes!! Thank you, Juan for all your help. Great customer service all the way around! Highly recommend

Customer: Ryan Prakash
Date: 2017-12-20
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Purchased a used 2008 Toyota Tacoma, I called ahead to make sure they had it and a salesman made sure that he would be available when I arrived, he was very quick to make sure we had access to the vehicle and took me on a test drive right away, they were very understanding with us trying to figure out credit and financing although we ended up paying cash for the entire vehicle. Nice lobby, salesman didn't act like vultures and they detailed, cleaned and topped off the gas for me while we handled the paperwork. This would be my families third vehicle from Folsom Toyota, never had a problem in 10+ years.

Customer: A Google User
Date: 2017-12-20
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Best buying experience ever.ed did not let me down. He delivered on all he said even going over and above. Got me more car for my money. Would recommend him to anyone looking for a car.

Customer: Chester Bartley
Date: 2017-12-15
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Prius maintenance

The service is always quick and friendly every time I get my car maintained. I would recommend coming here.

Customer: LHT
Date: 2017-12-12
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They are very friendly and get the job done fast! Paul Barwick initial told me that I had to wait 3 hrs for an oil change. I have waited that long before and came prepared to wait. But he was able to get help and I was out in about 30 minutes!

Customer: Uvex
Date: 2017-12-09
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I've been coming here since purchasing my truck on black Friday, Nov 2014. I purchased my truck in Davis, but go here since I live near by. I've always had great service from the staff and service personnel. I like that they also wash your car afterwards. It's not a wash with detergent, only water, but it's much better than any place I have been to before. I would recommend Folsom Lake Toyota, always. Thanks a lot guys. They actually care about your car.

Customer: Peter Dederko
Date: 2017-12-09
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I've been coming here since purchasing my truck on black Friday, Nov 2014. I purchased my truck in Davis, but go here since I live near by. I've always had great service from the staff and service personnel. I like that they also wash your car afterwards. It's not a wash with detergent, only water, but it's much better than any place I have been to before. I would recommend Folsom Lake Toyota, always. Thanks a lot guys. They actually care about your car.

Customer: A Google User
Date: 2017-12-09
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Super service. Obviously they know my truck best. Surprisingly great prices also on service and parts. Would highly recommend.

Customer: Brad Falke
Date: 2017-12-07
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Super service. Obviously they know my truck best. Surprisingly great prices also on service and parts. Would highly recommend.

Customer: A Google User
Date: 2017-12-07
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My Toyota Corolla was brought in for an oil change

Excellent service and the employees were extremely hepful.

Customer: Jay
Date: 2017-12-05
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Super friendly service made me feel like I was coming to family instead of to a dealership! Egor was amazing and so was the financial advisor manager who was helping me out. They got me an amazing deal and a bunch of other goodies on top of that with my brand new car. Wish I could buy a new car again so soon just to come to them.

Customer: natalya karpenko
Date: 2017-12-02
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Super friendly service made me feel like I was coming to family instead of to a dealership! Egor was amazing and so was the financial advisor manager who was helping me out. They got me an amazing deal and a bunch of other goodies on top of that with my brand new car. Wish I could buy a new car again so soon just to come to them.

Customer: A Google User
Date: 2017-12-02
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Best service

I stopped by without an appointment and Paul (service consultant) took my car right away and had my issue resolved in less than 45 minutes! I was so grateful as I live about 30 minutes away in Rancho Murieta and had several errands to run. I have owned my highlander for 7 years and couldn’t be happier. Our family has had nothing but wonderful experiences with Folsom Lake Toyota dealership and service department. Thank you Paul!

Customer: Toyotagal
Date: 2017-11-30
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I stopped by without an appointment and Paul (service consultant) took my car right away and had my issue resolved in less than 45 minutes! I was so grateful as I live about 30 minutes away in Rancho Murieta and had several errands to run. I have owned my highlander for 7 years and couldn’t be happier. Our family has had nothing but wonderful experiences with Folsom Lake Toyota dealership and service department. Thank you Paul!

Customer:
Date: 2017-11-30
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I was extremely satisfied with the customer service I received from all the toyota personal at the Folsom Lake Toyota this week. They were open to listen to what I needed and worked with me till I was able to Lease the car I wanted and left happily. I was especially pleased with all the services Ken Sinaki provided to us, while patiently waiting for us to make our final decision. He went above and beyond to make sure we are able to purchase the right vehicle. Thank You Ken!

Customer: set shah
Date: 2017-11-30
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Great professional service

Brought the vehicle in for check engine light. Was greeted by a friendly service manager Jacob. In and out real quick ; minimum paperwork. The vehicle was serviced well as expected when I picked it up

Customer: Calvin
Date: 2017-11-26
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Brought the vehicle in for check engine light. Was greeted by a friendly service manager Jacob. In and out real quick ; minimum paperwork. The vehicle was serviced well as expected when I picked it up

Customer:
Date: 2017-11-26
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Best Toyota dealership I’ve been to!

This place was awesome! I enjoyed coming here and recommend this place to anyone. Friendly and personable! Lots of surrounding areas to check out while you wait for your service!

Customer: Leyahpie
Date: 2017-11-21
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Great Service

Excellent service, wonderful areas to relax, and not bad coffee. Couldn’t ask for more. They even were able to give me information on things wrong with the car for years and got them fixed at a great price as well. Thank you Toyota Folsom!!!

Customer: CarYodi
Date: 2017-11-20
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Great service great price

You couldn’t ask for a better dealership and everything is handled for you nothing bad to say at all they took care of most of my questions over the phone

Customer: Cccvggggjkjnk
Date: 2017-11-20
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Great service

Best service I have ever received from a dealership. The shuttle was awesome too. The entire experience was excellent from the guy on the phone scheduling my appointment to the guy that handed over my vehicle at the end.

Customer: Richieking
Date: 2017-11-19
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Awesome service

Gabriel at service dept was very good. I will utilize dealer ship for my other Toyota's and planning to buy another vehicle at this dealership

Customer: Bobbyk
Date: 2017-11-19
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Our sales representative Ed was an exceptional person to have dealt with. He was very courteous, knowledgeable of the vehicles especially the new Toyota Camry he sold us. Ed is very attentive and caring of his customer's needs. I'll recommend him 100+%.

Customer: Milly Valdez
Date: 2017-11-19
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Our sales representative Ed was an exceptional person to have dealt with. He was very courteous, knowledgeable of the vehicles especially the new Toyota Camry he sold us. Ed is very attentive and caring of his customer's needs. I'll recommend him 100+%.

Customer: A Google User
Date: 2017-11-19
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Great service

Had a great experience at Folsom lake Toyota... staff was very helpful and patient with us and couldn't be happier with out 4 runner... Great car and no pressure sales people which makes for a positive experience.

Customer: Daniela2828
Date: 2017-11-18
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Folsom Lake Toyota

I appreciate Folsom Lake Toyota for their excellent staff and great waiting area for service. Always a good experience. I especially love the homemade cookies they sometimes hand out during the day.

Customer: KS
Date: 2017-11-16
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Great experience

Chris Fabiani was great to work with. No pressure approach to the buying experience. Gave me a very fair deal. The finance team made it quick and easy . B

Customer: John MacMillan Jr.
Date: 2017-11-15
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David Mccann is knowledgeable and great to work with.

David Mccann is knowledgeable and great to work with. As he gets to know me and my vehicles he taylers the service to fit my needs

Customer: arlo49
Date: 2017-11-15
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Great service!

Great place, dropped my car off, and advised them that I would come back for it within a day. Had driver pick me up, whole process was painless. Will definitely come back again.

Customer: Gabriel Rubalcava
Date: 2017-11-14
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70 k service and new brakes

Good staff. Zahan was an excellent service writer. Presented options clearly On time on price. Excellent shuttle service. Prompt and courteous shuttle driver. Overall good experience.

Customer: Rocketman
Date: 2017-11-14
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Quick & Easy

I made an appointment online, then called the dealership when I needed to change the appointment. It was handled quickly and easily with a minimum of fuss. I was able to get in within 24 hours of making the first appointment.

Customer: KD
Date: 2017-11-14
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Excellent service appointment

Outstanding service appointment yesterday with Rick Brown at Folsom Lake Toyota. "Old school" customer service and quick, friendly service on my 2017 Camry. Can't recommend Rick highly enough.

Customer: GoldRiverPete
Date: 2017-11-13
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Will continue to use.

The facility is very comfortable, good seating and tables to work at. I never wait long and I really like my service adviser, he is helpful and friendly but not pushy. If I ever have a problem with the car I would feel comfortable calling him for advice.

Customer: Pamela98
Date: 2017-11-12
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I came in for routine oil change and tire rotation

When I came to pick up car, they were very quick to bring my car around. Also, Porter made sure I got safely into my car since I'm 8, months pregnant. Thanks!

Customer: Christina Landon
Date: 2017-11-11
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105000 mile maintenance

I bought my vehicle used and have been having my services performed at this location since that time. The staff are always helpful and courteous.

Customer: carguy123
Date: 2017-11-08
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5K service for my 4 runner

I always receive great customer service at Folsom Toyota.

Customer: Mara
Date: 2017-11-07
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FOLSOM Toyota is the greatest.

I have always had good experiences with the people at Folsom Toyota. We buy our personal and business vehicles here. I have a Sienna van and we have several Tundras.

Customer: Ruth70
Date: 2017-11-07
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Outstanding Service

Very prompt, thorough, and helpful service with extremely helpful and courteous service person. All service details explained clearly. The work was completed ahead of schedule, even on a moderately busy morning.

Customer: H. D. M.
Date: 2017-11-07
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Best customer service

Good job to Ken for a great job. Good sales practice and very transparent. Hassle free and stress free car buying. Look for Ken for enjoyable car buying.

Customer: Heggy
Date: 2017-11-07
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Very Cool Staff

David is a very nice guy and explains all the details patiently. He provides all the options and let you take the call. I would definitely recommend David.

Customer: Lakshman
Date: 2017-11-07
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I went in yesterday looking to get a new 2012 Ford Fusion and I was first assured by Teddy which was one of the kindest guy ive met! Just always had a smile on his then I got assisted by another gentleman which I totally forgot the name but he kindly advice me to get a 2017 Toyota Camry just cause the rebates it had on it and I was surprise how good it was. Although I ended up not making a purchase. I will definitely be back in a month or two to get the new car!!! Highly recommend these guys

Customer: Tyler Doss
Date: 2017-11-07
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I went in yesterday looking to get a new 2012 Ford Fusion and I was first assured by Teddy which was one of the kindest guy ive met! Just always had a smile on his then I got assisted by another gentleman which I totally forgot the name but he kindly advice me to get a 2017 Toyota Camry just cause the rebates it had on it and I was surprise how good it was. Although I ended up not making a purchase. I will definitely be back in a month or two to get the new car!!! Highly recommend these guys

Customer: A Google User
Date: 2017-11-07
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Very happy with the service here! Free rental, I found the prices to be reasonable for service here. Michael St Pierre knew my truck front and back, gave me great advice on my vehicle, and helped me bring my truck completely up to speed on its service requirements. Really glad I brought my truck here!

Customer: Butterfly Cyclist
Date: 2017-11-05
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Very happy with the service here! Free rental, I found the prices to be reasonable for service here. Michael St Pierre knew my truck front and back, gave me great advice on my vehicle, and helped me bring my truck completely up to speed on its service requirements. Really glad I brought my truck here!

Customer: A Google User
Date: 2017-11-05
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Amazing Steve

I feel that I got the best product with the best price while getting the most welcoming service. During my search I have been in multiple Toyota Dealerships in the Bay Area And Sacramento Area, This was definitely the best in a wide margin, mainly due to the quality of the stuff

Customer: Stef
Date: 2017-11-04
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Car service

I always get good car service. They always let me know the expenses immediately if they are higher than the first quote. The service advisors are friendly and knowledgeable. Paul was very helpful. He took excellent care of me.

Customer: Blondie girl 123
Date: 2017-11-03
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Great

The shuttle service, the service rep, everything was polite and speedy. I always have a great experience. They took me in even though I had missed my appointment and the wait time was not long at all.

Customer: aparna.sinha@gmail.com
Date: 2017-11-01
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Fast and friendly!

3rd car purchased from Folsom Lake Toyota. Mike was friendly and informative . Not at all pushy. Straight forward and very helpful. Finance guy, Tony, was amazing! Didn't try and talk me into all the extras which equal $$$$$! Stress free experience!

Customer: Lelahr
Date: 2017-11-01
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Great customer service

As a returning customer, I am still amazed by the excellent service and helpful staff at Folsom Toyota. Travis was more than helpful to get us a great deal. Hopefully I will visit soon to buy one more !!!

Customer: Max
Date: 2017-10-30
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Outstanding service, even without an appointment!

Low Tire Pressure warning light came on. I dropped by the dealer without an appointment to have it checked. (By the way, I had a 10,000 mile service appointment scheduled for the following week.) This dealer took me immediately on a Monday afternoon, and not only fixed my low tire problem, but completed my 10,000 mile service as well. They even washed my car washed and they certainly left a happy smile on my face. My service technician was over-the-top cordial and understanding. I highly recommend this dealership, as I have been to the Roseville Toyota dealership and received icy cold treatment from the service department every single time. Kudos to Folsome Lake Toyota; you’ve got my business, for sure.

Customer: SY
Date: 2017-10-30
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Excellent. Everytime

I love every service person I have dealt with, they explain everything to me, just great service. I have never felt comfortable with dealership service in the past but I feel really good coming here, and will continue to bring my car here for along time to come

Customer: Tami
Date: 2017-10-29
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Fixed problem of tire pressure failure.

Treated very well. Service person was helpful, knowledge, and efficient. Hope the device person is rewarded some way for his excellent service! (Maybe a free lunch?)

Customer: Siberian
Date: 2017-10-29
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Customer service

Toyota is best from the rest in terms of customer serrvice though i didnt have an appointment they didnt let me go they provide m service the same day in couple of time n very friendly employee work there

Customer: Latasha deo
Date: 2017-10-29
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Quick and pleasant routine maintenance

They performed the 12-month maintenance on a Prius. Check-in was prompt and smooth, the waiting area was pleasant, and the vehicle was ready earlier than promised. Paul is very friendly and helpful. Service experiences here have always been good. Thanks!

Customer: Jim H
Date: 2017-10-28
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Tundra purchase

It was easy and fast to purchase from Folsom Lake Toyota and John Key. They have a huge selection of great inventory and are very knowledgeable on their products!

Customer: Forrest P
Date: 2017-10-27
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Great

The Toyota service center was great. They informed me of the problems, and were able to fix them in a timely fashion. I would recommend Toyota Service.

Customer: igettys
Date: 2017-10-26
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Great service.

Our salesperson responded immediately to a text message on his personal cell. Less than an hour later we were at the lot and had agreed upon a vehicle. We have used him in the past and found him to be courteous, helpful, and he wasn't full of gimmicks or BS. We will shop at Folsom Toyota just because of our salesperson.

Customer: Boughtacarx2
Date: 2017-10-26
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Great service

Took my car in way before my appointment. It was ready within two hours. Way before I expected it! Very satisfied with everything. Satisfied customer.

Customer: Sandy72
Date: 2017-10-25
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Folsom Lake Toyota

I love this dealership. Every person I spoke with was accommodating and extremely helpful. I felt like I got a good deal for my car and I love how great the salesman are at communicating even after I left the dealer. Mac assisted me throughout the process and was really personable and made my car buying process memorable and enjoyable. 10/10 would reccommend folsom Toyota.

Customer: Morgan
Date: 2017-10-24
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Great customer servive

Awesome experience with Folsom lake Toyota. Staff extremely helpful and dedicated to making my experience simple and painless. They performed exactly as expected at the price promised. Gibriel also researched my car and gave me a heads up of service needed in the future.

Customer: Cynthia Parente
Date: 2017-10-22
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10,000 mike Service on 2017 Tundra

Awesome customer service Paul was very polite and professional. He walked me through everything that they did to my truck. He also gave me his cell in case I needed anything ....,

Customer: mhardy001
Date: 2017-10-22
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Employees dealt with:

FLT has First Rate and exceptional Serice Department.

I have been taking my vehicle to Folsom Lake Toyota for almost 20 years and get exceptional service and treatment every time. I have had many Service Advisors over the years who have all been great, but my current advisor is Paul Barwick and he is absolutely the best. He is friendly, pleasant, respectful, knowledgeable and thorough. He takes good care of not only my vehicle, but me as well. The Service Technicians are highly skilled and qualified and I always get my vehicle back clean and in perfect condition. The waiting room is comfortable and filled with all the amenities anyone could ask for. If I could rate him and FLT higher than 5 stars, I most certainly would. I will never take my vehicle anywhere else for service or repairs. I cannot say enough great things about FLT, their service advisors (especially Paul Barwick) and their service Technicians. I will never go anywhere else.

Customer: stormydawn13821
Date: 2017-10-22
Reason For Visit:
Employees dealt with:

Efficient use of my time.

Had made appointment ahead of time. I drive in, was met with a smile . Routine maintenance was done in timely manner and I was informed what was done and what was recommended for next visit or two.

Customer: Nice guy
Date: 2017-10-22
Reason For Visit:
Employees dealt with:

Robert

John key and chad Lewis excellent. Would recommend them to my colleagues

Customer: Dr bob
Date: 2017-10-20
Reason For Visit:
Employees dealt with:

Soup123

Excellent service and support crew! I needed to make adjustment to my appt. time at last minute and they made process easy. Turnaround time fast as could be..

Customer: Soup1
Date: 2017-10-19
Reason For Visit:
Employees dealt with:

Service

My service writer Paul Barwick was very courteous and I’d give him a 10 all the way. They make it easy to wait and a positive experience.

Customer: Toyota-iA17
Date: 2017-10-17
Reason For Visit:
Employees dealt with:

Great experience.

The car I went to see was waiting for me to test drive. No hassle, other than way too long a wait for paperwork for my cash sale. Everyone very nice, dickered over price with little hassle and a fair price resulted. I couldn''t be happier with my experience.

Customer: Lynn Marie
Date: 2017-10-16
Reason For Visit:
Employees dealt with:

Excellent service

I called for service, dropped my van off the same night and picked it up the next evening. Jake was excellent and was there for drop off and pickup. They had asked if I wanted the van washed, and I picked it up sparkly clean gratis. Superior service 2 other dealerships could not help me in a timely fashion, one not until 4 weeks later.

Customer: Skippy
Date: 2017-10-15
Reason For Visit:
Employees dealt with:

Complete satisfaction

My service consulted Kyle Budd out standing gentleman every time I've gone since day one when I bought my Toyota Camry.. Highly recommend him

Customer: Danation
Date: 2017-10-15
Reason For Visit:
Employees dealt with:

Great experience with Folsom Lake Toyota

We called to ask if a vehicle we found on the internet was still available. Gerald was friendly right from the first phone call, and he had the vehicle ready for us to look at by the time we arrived. The first vehicle didn't work, but they mentioned they had another and promptly brought it out for us to look at. The vehicle was clean and priced within our budget. The whole buying process went smoothly and quickly. We worked with Matthew who showed us the vehicle and explained all it's features, with Gerald who initially took our call, and with Trent who helped us with the paperwork. We paid in cash, so we can't comment on financing ... but we were offered a great deal on extended warranty. We would highly recommend this dealership. The showroom and offices were clean and comfortable, and the employees were all super friendly ... even coming over to communicate with our Deaf son through ASL. We never felt pressured or intimidated while buying our new, used vehicle from these nice folks.

Customer: Geoff & Deborah
Date: 2017-10-15
Reason For Visit:
Employees dealt with:

No pressure sales approach!

Salesman Ken Sinaki did a gentle job of selling me my Toyota Yaris IA! He took time to answer all my questions and let me make the decision of whether The car was a good fit. He also offered to load my CDs onto a flash drive so I could play them. Way above and beyond! Since I bought the car he has taken my calls-excellent customer service!

Customer: Lhl
Date: 2017-10-15
Reason For Visit:
Employees dealt with:

New 4Runner purchase

Best dealership experience I've ever had. Both Jerry and the managers made my deal seamless and stress free. From the first time looking there was no pressure and Jerry was a pleasure to deal with. I worked with Roseville Toyota as well and the experience was terrible there and I chose to spend my money at Folsom Lake Toyota.

Customer: Bobbybliss531
Date: 2017-10-15
Reason For Visit:
Employees dealt with:

Toyota review

I'm pretty satisfied with my Toyota and the staff. The employees are super friendly and helpful. Espwcially Mathew, who took care of my car's second maintenance was very nice and professional. He is doing a great job!

Customer: Suzy21
Date: 2017-10-15
Reason For Visit:
Employees dealt with:

very pleasent

he knew a lot about my problem I was having. and said he would order the part to fix it.l would recommend him to everyone, had a pleasent time talking to him.

Customer: nice man
Date: 2017-10-14
Reason For Visit:
Employees dealt with:

Always Satisfied

When you make an appoinment with Folsm Lake Toyota they send you reminders and give you the option even to change date if needed. As soon as you get there you are greeted and taken care of. My Service appiontment was taken care of very professionally and work to my car was done in a timely fashion. So glad I am part of the Folsom Lake Toyota Family. Thanks Chase Davis my Service Consultant and J. Guldbech my Cerified Technician for taking car of my car and my needs.

Customer: Scionguy69
Date: 2017-10-14
Reason For Visit:
Employees dealt with:

Thank you

Chris helped me come up with a cost effective solution to address my auto repair needs and understood alternative transportation was part of that plan. They were quick, affordable and thorough.

Customer: Danielle
Date: 2017-10-13
Reason For Visit:
Employees dealt with:

Went as advertised

Good communications by Jake the service rep. Time spent was appropriate. Clean waiting room. Thanks. O o o o o o o o o o

Customer: MICHAEL H Duskus
Date: 2017-10-13
Reason For Visit:
Employees dealt with:

Excellent

Every time my car need service i looked the advisor Gibriel Garbo,he is very nice person,he help me a lot,he explain everything that i want to know.

Customer: Quezonian
Date: 2017-10-11
Reason For Visit:
Employees dealt with:

Kyle Budd deserves 10 stars!

Kyle Budd (aka mistakenly as Tyle) met my needs beyond expectations over & over again....& then some! I live in San Francisco so this is not where I get service usually, yet I will make a point to come back again and again and each time I will ask for Kyle Budd! Thank you Kyle

Customer: By the Bay
Date: 2017-10-11
Reason For Visit:
Employees dealt with:

A1 service

A pleasure doing business. Gibriel will go to bat for the customer. Great communication too. One of the customer service techs could hear my water pump was going out as I pulled up these guys are magicians. Best news I got all week was that the pump was covered under warranty! Love me some Toyota.

Customer: Micah Flores
Date: 2017-10-11
Reason For Visit:
Employees dealt with:

Thanks

Excellent service best dealership service centeri

Customer: Elmo
Date: 2017-10-10
Reason For Visit:
Employees dealt with:

Great experience

Folsom Lake was the only dealer that had the specific car I wanted within the Sacramento area. Chris Fabiani was the reprentative I dealt with during my purchase, and I really appreciated his kindness and straight-forward approach. I was also impressed with the cleanliness of this facility. I would strongly recommend this Toyota dealer versus any other.

Customer: Karina
Date: 2017-10-09
Reason For Visit:
Employees dealt with:

Folsom Lake Toyota

Service was excellent and Matthew Johnson Service Consultant was very professional and was knowledgeable about the service needed for my car. He provided excellent customer service. He also at my request scheduled an appointment for the next service date.

Customer: Robert W. Eversole
Date: 2017-10-09
Reason For Visit:
Employees dealt with:

New Car Purchase in 13 years...

We wanted a Van again, to move our entire family around together instead of two cars. We hadn't entertained buying a car in 13 years. (Nice Huh) but it was time. So we went to Folsom Toyota as Toyota has an equal or greater than following than Honda and the other competitors. So Brand Loyalty and reliability is very important to us. The Sales team, Finance team were very easy to work with. No sharks on the lot, no pressure at all. I mean I really went into this thinking "I'm gonna be pissed and hate the experience" but in 13 years Toyota has figured the recipe out. Be Helpful but not overbearing in the car purchasing process. I will proudly recommend Folsom Toyota to anyone I meet looking for a great Car Purchasing Experience..

Customer: Rocklindave
Date: 2017-10-09
Reason For Visit:
Employees dealt with:

A pleasure to visit

Third Toyota, all new that we have purchased from this Dealership. Staff is extremely helpful and everyone working greets you with a smile and hello. Facility clean , modern and comfy. Pulled in for my service appointment and had not even opened my car door before I was greeted with a hello and how they could be of service. I have no idea why anyone would even think about shopping for a Toyota or having service anywhere else. A special thank you to Christian Avalos who personally showed me to the waiting area lounge when I pulled in for my appointment

Customer: Alan P.
Date: 2017-10-09
Reason For Visit:
Employees dealt with:

Quick service

Rich was courteous and professional and even asked me what time I would like to pickup my car. You rarely get that asked of you at a service center. I had an oil change, tire rotation., tires inflated and a car wash. Great service.

Customer: Rav4man
Date: 2017-10-09
Reason For Visit:
Employees dealt with:

Satisfied Customer

Great customer service and my concern with my auto was taken care of. I wouldn't trust any other than Toyota to service my auto.

Customer: leonila4u
Date: 2017-10-09
Reason For Visit:
Employees dealt with:

friendly, fast service.

Had our 15,000 mile service done. Made an appointment and made it out in about 1 hour. Staff is always friendly and professional. Will visit again for service.

Customer: ksady84
Date: 2017-10-08
Reason For Visit:
Employees dealt with:

Scheduled maintenance

The service department took me in at my schedule time. The work was done quickly. The staff were friendly and courteous and gave me in writing all the work done on my vehicle.

Customer: Golfer girl
Date: 2017-10-08
Reason For Visit:
Employees dealt with:

A 10,000 mi service check review

Quick service for a 10k mileage check.Took an hour .Nice free car wash and polite workers make the service check experience smooth and want to go there again.

Customer: Olga25
Date: 2017-10-07
Reason For Visit:
Employees dealt with:

Service

All concerns were addressed and the service was completed in a short period of time. Michael was very friendly and helpful. I recommend the service department at Folsom Lake Toyota.

Customer: William17
Date: 2017-10-07
Reason For Visit:
Employees dealt with:

Great place to deal with

This place was very helpful and the people were very nice I definitely would go through them again Thanks again for the great experience for my first brand new car

Customer: Tammy
Date: 2017-10-06
Reason For Visit:
Employees dealt with:

Short and sweet service

This 35k service was the fastest servicing I have ever had. I set up a 6 month appointment and was texted when it was time for the service. Drove in and was expected by the Toyota Service Consultant. He took my key and I went inside for coffee and pastries and to read the paper. 75 minutes later, Michael came and told me my car service was complete. We reviewed the services that were checked on and I signed the service invoice and retrieved my key. Fast and sweet.....

Customer: DoxinDad
Date: 2017-10-04
Reason For Visit:
Employees dealt with:

11/3/17

Had car in for servicing, was completed within 2 hours. Excellent service by all staff members. Will go here for my next servicing. Thank you.

Customer: Good guy
Date: 2017-10-03
Reason For Visit:
Employees dealt with:

Maintenance appointment

I had original appointment witth someone else who was busy and I waited 10 minutes. Service was grear once I was waited on by Gibriel.

Customer: Meg4fun
Date: 2017-10-03
Reason For Visit:
Employees dealt with:

Excellent service

I have never been disappointed with the service I receive from Folsom Toyota. The staff there is knowledgeable, treats you with respect and knows that you are in a hurry to get your vechile back. They specialize in great work and communicating with yoi at every step of your service. 5 star service.

Customer: Jldawson49@gmail
Date: 2017-10-03
Reason For Visit:
Employees dealt with:

Excellent customer service

service rep. Chase Davis was very helpful and had great customer service, not only was the service excellent my car was done before lunch which was awesome. I wil definitely be back for future services.

Customer: Leosk8ter
Date: 2017-10-03
Reason For Visit:
Employees dealt with:

Excellent service! This was the first time I bought a car from a dealership and I'm glad I went here. I personally recommend Juan G. who put in a lot of time and effort to get me the car I wanted for the price I can afford. Since I was a first time buyer, he was very patient with me and explained the process and all of the technical terms. Car shopping is a stressful experience no matter where you go, but I'm very happy with my purchase and experience at Folsom Lake Toyota. I definitely recommend it.

Customer: Anfisa Popova
Date: 2017-10-03
Reason For Visit:
Employees dealt with:

Excellent service! This was the first time I bought a car from a dealership and I'm glad I went here. I personally recommend Juan G. who put in a lot of time and effort to get me the car I wanted for the price I can afford. Since I was a first time buyer, he was very patient with me and explained the process and all of the technical terms. Car shopping is a stressful experience no matter where you go, but I'm very happy with my purchase and experience at Folsom Lake Toyota. I definitely recommend it.

Customer: A Google User
Date: 2017-10-03
Reason For Visit:
Employees dealt with:

2017 Toyota RAV4 XLE AWD

John Key and everyone involved with our sale were full of smiles. I felt very respected. Everyone seemed knowledgeable about the car we were purchasing and very helpful in teaching us the features. Five star dealership. The hot chocolate was okay too.

Customer: Jared
Date: 2017-10-01
Reason For Visit:
Employees dealt with:

Great service

All staff at the service center in Folsom was veg friendly. Gibriel was able to have the paperwork done with minutes I dropped my car off and made sure my car was serviced before the time i wanted to pick it up.

Customer: Ntse11
Date: 2017-10-01
Reason For Visit:
Employees dealt with:

Great service

Great service again and as always a pleasure to be a Folsom Lake Toyota customer Thanks the guys that did the work as well don’t know their names

Customer: Sactown J
Date: 2017-09-30
Reason For Visit:
Employees dealt with:

Great experience

The best car buying experience. John Key made the whole process smooth If you’re looking for a Toyota contact John Key in the internet department of Folsom Lake Toyota

Customer: Boshine9
Date: 2017-09-30
Reason For Visit:
Employees dealt with:

John Key wasexcellent.

I called John Key about a Toyota Rav4. I was quietly amazed at his meticulous note taling of everything we talked about. He was very patient with what I was going thru. He remembered my daughters name.in the end he gave me a more then reasonable offer in a toyota Rav4. I have to say he is very knowledgable and he knows his toyotas.

Customer: Luis soto
Date: 2017-09-29
Reason For Visit:
Employees dealt with:

Folsom Lake Toyota-Worth the Drive

I live in Roseville, I visited the dealership here. Played their BS games. Contacted Folsom Lake Toyota, drove their. Employees were VERY personable. Quickest, painless, best car buying experience Ever. Thank you.

Customer: Gonz916
Date: 2017-09-29
Reason For Visit:
Employees dealt with:

Good experience

Excellent customer service they got it done in a timely manner for a fair price.

Customer: Mike
Date: 2017-09-28
Reason For Visit:
Employees dealt with:

New car

John was very nice and willing to go through different features of the car before we discuss about the price. He is very knowledgeable with it and was being very patient to answer all my questions.

Customer: Jim
Date: 2017-09-28
Reason For Visit:
Employees dealt with:

I had the most amazing experience!! I will be going back for years and years to come! They helped me find the right vehicle for my needs and they helped me understand all the differences and options I had to choose from. Great experience, Great guys!!

Customer: Shannon stoneman
Date: 2017-09-28
Reason For Visit:
Employees dealt with:

I had the most amazing experience!! I will be going back for years and years to come! They helped me find the right vehicle for my needs and they helped me understand all the differences and options I had to choose from. Great experience, Great guys!!

Customer: A Google User
Date: 2017-09-28
Reason For Visit:
Employees dealt with:

Pleasant

David was very professional and helpful . The time estimated was accurate and he answered all of my questions. My next scheduled maintenance was made. Overall it was a very pleasant experience.

Customer: Skivi3
Date: 2017-09-27
Reason For Visit:
Employees dealt with:

Service

Took my Camry for oil change and check on breaks in and out on time with update on status of the service. Great customer service, thank you Rick Brown and your team

Customer: Serg
Date: 2017-09-27
Reason For Visit:
Employees dealt with:

The best

Best and super service best person to work with! I will recommend my service guy anytime any day and price is good for my car

Customer: Yes
Date: 2017-09-27
Reason For Visit:
Employees dealt with:

Service review

Great service. Service assistant was great. I will def go back in the future. Truck still runs great. D d d d d d d

Customer: Ed
Date: 2017-09-26
Reason For Visit:
Employees dealt with:

Folsom lake Toyota service

6 month service was done well and quick. From arrival until pick everyone was friendly and helpful. Clean and neet waiting area, with beverages and light snacks.

Customer: Bz2014
Date: 2017-09-26
Reason For Visit:
Employees dealt with:

Purchase new 2017 Toyota Corolla xse

In the last 17 years I have bought 3 new Toyotas from3 different Toyota dealerships. This was the most n the best experiences I have ever had in my life as far as shopping for cars. This will be my only dealership I will go n referred anyone to (Folsom lake Toyota) in the near future. The reasons are your staffs r so kind n so helpfu. Especially to Ken Sinaki , sale counsultant n his boss, I don't know his name. I usually don't like car salesmen but Mr. Sinaki give me real great offers on my 2017 Corolla over the phone. When I got there, he continues to treat me like a real VIP. I was so comfortable there, I really feels like I was at home talking to my family n friends. I really know what Mr Sinaki was meant when he say "we r a family ". Please give Mr. Sinaki promotion or turn him into boss,along with his other boss that i dealt with. What he didn't know was that I just went car shopping at elkgrove Toyota n i really have a bad experiences with salesman there n one of the boss there. It was so hostile in there I just left. That's when I decided to call for deal at Folsom lake Toyota. I will never ever go to elkgrove dealership for my future car again. People there r so unfriendly n so uncomfortable to be around with. I don't want to ever do business in elkgrove Toyota dealership again. Anyway, staffs at elkgrove Toyota dealership should get Retrain by staffs at Folsom Lake Toyota. U will get more businesses if all ur staffs r like Mr. Sinaki n his boss n his staffs. Thank You Folsom Lake Staffs.

Customer: Stj73
Date: 2017-09-25
Reason For Visit:
Employees dealt with:

Rick Brown always takes great care when I bring my 4 runner in! I've been in about 4 times and I've never been disappointed with the efficiency and the customer service provided at Folsom lake Toyota! I will always be a loyal customer.

Customer: Halie Zilverberg
Date: 2017-09-25
Reason For Visit:
Employees dealt with:

Rick Brown always takes great care when I bring my 4 runner in! I've been in about 4 times and I've never been disappointed with the efficiency and the customer service provided at Folsom lake Toyota! I will always be a loyal customer.

Customer: A Google User
Date: 2017-09-25
Reason For Visit:
Employees dealt with:

Maintaine check

The visit was about one hour. It was a good visit and my service consultant was very professional and nice. I had a wonderful experience execellent service.

Customer: 7773toyota
Date: 2017-09-24
Reason For Visit:
Employees dealt with:

Great Service

Took my Corolla in for a oil change, Rick was very helpful and friendly, my car was ready about 1-1/2 hours later. I’m impressed with the quick service!

Customer: Red corolla
Date: 2017-09-24
Reason For Visit:
Employees dealt with:

Excellent professional service from start to finish.

My experience at Folsom Lake Toyota was beyond expectation. My salesperson, Alex, was extremely knowledgeable and professional. He showed patience and answered all of my questions in a timely manner. His used car sales manager, Brett, was equally professional and kind. We struck a deal without any issues and I was very happy with the price. Final paperwork was swift and clean, and I never felt pressured to add any extras on to the purchase. I highly recommend Folsom Lake Toyota for your next car purchase.

Customer: Katie Benty
Date: 2017-09-23
Reason For Visit:
Employees dealt with:

Great Experience

When my ‘98 Corolla was finally ready to be donated, there was nobody else I called but John Key at Folsom Lake Toyota. My daughter made her first car purchase in 2 1/2 hours.

Customer: Corolla Family
Date: 2017-09-23
Reason For Visit:
Employees dealt with:

35k service + tires replaced

Very friendly service from Kyle. He got us the best deal available on the 4 Yokohama tires. Saved us on unnecessary alignment of the wheels.

Customer: Rumee
Date: 2017-09-22
Reason For Visit:
Employees dealt with:

Great and quick service. I only get my car serviced from folsom lake Toyota since they provide the best service compared to the other Toyota dealerships in the Sacramento area. Paul was Efficient and did not push any additional services on me. Thank you Folsom lake Toyota!

Customer: Sa Lam
Date: 2017-09-22
Reason For Visit:
Employees dealt with:

Service

Rick gave awesome customer service! Truck runs smooth. I trust the service team! Comftorble seating, great environment. I recommend Toyota to all my friends and family.

Customer: Wesley C logan
Date: 2017-09-20
Reason For Visit:
Employees dealt with:

Folsom Lake Toyota is the best!

I've been taking my 2013 Toyota Avalon Limited Hybrid to Folsom Lake Toyota for over a great now and they provide excellent service, wash the outside of my car when they're done and their providing is very reasonable. I would definitely recommend them.

Customer: Rebecca Shilts
Date: 2017-09-17
Reason For Visit:
Employees dealt with:

Car shopper

John Key was exceptional in the service he provided to us while we pursued purchasing a new Highlander. It was a no hassle, no pressure deal and we certainly appreciated that. He ensured it was the vehicle we truly wanted and took the extra time to show us how to set up and use all of the new features in this vehicle. We appreciated every minute of it.

Customer: Gracie's Parents
Date: 2017-09-13
Reason For Visit:
Employees dealt with:

Car maintenance

I was greeted as I arrived and the representative arrived shortly and explained what was to be done and if I had any concerns. He indicated it would take one to one and a half hours. I received a call about an hour later that the car was ready. I discussed the review with the representative who answered my questions. Went to the car which also been washed.

Customer: ?
Date: 2017-09-12
Reason For Visit:
Employees dealt with:

Fast, courteous and professional

Gibriel met me at my car and quickly processed me in. Great clean facility. Professional service completed in minimal time. Also washed my vehicle. Treated like Royalty.

Customer: John1
Date: 2017-09-12
Reason For Visit:
Employees dealt with:

2017 Tacoma lease

Highly recommend shopping for your new vehicle from this dealership. No pressure and speedy sales associate. I was in and out under an hour with a new Tacoma truck.

Customer: Swilliams
Date: 2017-09-11
Reason For Visit:
Employees dealt with:

New car purchase

The service was Excellant great people to work with. Bah bah bah bah bah bah bah bah bah bah bah bah bah bah bah bah

Customer: Gary
Date: 2017-09-11
Reason For Visit:
Employees dealt with:

Great sales teams

I didn't see the sales person I worked with in the list below but mengo was very informative and was willing to work with us. Folsom lake Toyota delivered great service and in no way did I feel pressure into anything. They also had the color and trim I wanted which was a big plus. They really gone beyond the call of duty to give me the best price possible. By far one of the best buy experience I've had.

Customer: Pheng T.
Date: 2017-09-11
Reason For Visit:
Employees dealt with:

Efficient polite easily understood clean hospitable

Very pleased as always with all aspects of my visit Very friendly and efficient. Dealership service department is clean and welcoming. I will return for all services.

Customer: Quiltfrog70
Date: 2017-09-10
Reason For Visit:
Employees dealt with:

Fast; helpful; Kind; personable and my car runs well.

I came early and was checked right in. My stay was in a nice clean and quite room. Rick Brown was friendly And fast. Rick double checked for all services I needed and made sure my car was in good hands.

Customer: LindaH
Date: 2017-09-10
Reason For Visit:
Employees dealt with:

60K Service - Outstanding

Great service from the start of the process -- booking the appointment , to identifying services required with Paul Barwick (The database they use to track previous service and identify service options, timing and cost was awesome!!), to receiving the great service. All truly excellent. I feel well cared for and I will definitely return.

Customer: jack33anderson
Date: 2017-09-06
Reason For Visit:
Employees dealt with:

Great Service at Folsom Lake Toyota

I just did the first 5000 mile service on my 2017 Prius V at Folsom Lake Toyota. The service is complimentary, thorough and timely. Rich Sarmiento was very helpful and professional through the process. I definitely recommend him as your service advisor at Folsom Lake Toyota.

Customer: Jia Chen
Date: 2017-09-06
Reason For Visit:
Employees dealt with:

Easy, convenient, friendly, and good quality

I've been using this dealership for my car services for years; first with my Toyota, then with Prius. My experiences have been overall great. The specialists are nice and helpful; the front desk girls are friendly. The shuttle service is a big plus; with that I don't have worry whom should I asked for to pick me up - I can just simply drop my car in the morning, then take the shuttle to work. After I finish my work, the shuttle will pick me up (after a call) to the service center to get my ca... Couldn't get any better than this.

Customer: James 5858
Date: 2017-09-06
Reason For Visit:
Employees dealt with:

Folsom Lake Toyota and John Key

First time new car buyer. John Key and the staff at Folsom Lake Toyota made it easy. Excellent service and attention. I have no hesitation recommending John and Folsom Lake Toyota.

Customer: Kenneth Kundargi
Date: 2017-09-05
Reason For Visit:
Employees dealt with:

They get it right every time!

I have always taken my 4Runner to Folsom Lake Toyota for its routine maintenance. They are easy to work with, professional, and courteous. I am confident in the dealership’s work and know they will get it right the first time. They save me time and money and I leave with peace of mind that I have a well maintained vehicle.

Customer: Jennifer
Date: 2017-09-05
Reason For Visit:
Employees dealt with:

Always have open appointments. Easy in and easy out with wait time low compared to other dealerships. Willing to answer any questions and go the extra mile to make sure you're driving safe and needs are met!

Customer: Krista Derdowski
Date: 2017-09-05
Reason For Visit:
Employees dealt with:

Good service.

Good service that was timely for my appointment as well as getting the job done. The staff was friendly and helpful. The price was fair for the work done.

Customer: Joe Bontrager
Date: 2017-09-03
Reason For Visit:
Employees dealt with:

Top notch service

Manager Jay Bridgeman took care of me during my visit. Went in for a tune up, Jay checked my car history and advised an oil change was only needed. Saved me time and money....Thanks Jay!!!! Also the shuttle guys were timely and professional.

Customer: Art N.
Date: 2017-09-03
Reason For Visit:
Employees dealt with:

Best dealership yet

The team at Folsom Lake Toyota, especially Ben S., made the buying experience simple and painless. In the past month I purchased both a car for son and one for me.

Customer: Michael O'Dell
Date: 2017-09-02
Reason For Visit:
Employees dealt with:

Completely Satisfied.

Ken and Rick from Folsom Lake Toyota were great. After having some surprises at other dealerships, it was nice to have clear communication, a pleasant test drive, and a open conversation to finish the purchase. Even with a hiccup (a minor ding in the door that was fixed within the hour) I am completely happy with their service and my new Tundra. Thank you again Folsom Lake Toyota! 9/1/17

Customer: Mark Bay Area
Date: 2017-09-02
Reason For Visit:
Employees dealt with:

Great customer service!

Great customer service! The finance guys worked some magic and John Key is an awesome salesman! Thanks for all of your help!

Customer: Randy
Date: 2017-09-01
Reason For Visit:
Employees dealt with:

Oil change, tire rotation

I was promptly greeted, helped by the tech, and my car returned finished in approx. 1 1/2 hours. Very well done. I will recommend Folsom Lake Nissan.

Customer: PAMA
Date: 2017-09-01
Reason For Visit:
Employees dealt with:

I took my car in at 12pm without an appointment because my car alarm kept going off. They took my car in willingly. I did leave it because I had to get back to work. I didn't expect it till the next day. However they called me around 4:30 telling me my car was fixed. And the best part it was still under warranty. I really like that they are open till 7 pm. It sure helps the working people.

Customer: Nancy Konrad
Date: 2017-09-01
Reason For Visit:
Employees dealt with:

I took my car in at 12pm without an appointment because my car alarm kept going off. They took my car in willingly. I did leave it because I had to get back to work. I didn't expect it till the next day. However they called me around 4:30 telling me my car was fixed. And the best part it was still under warranty. I really like that they are open till 7 pm. It sure helps the working people.

Customer: A Google User
Date: 2017-09-01
Reason For Visit:
Employees dealt with:

Awesome Service

Matt was amazing and we will continue to take our car to him. Great price and great service. All around just good experience with everything.

Customer: Cole
Date: 2017-08-30
Reason For Visit:
Employees dealt with:

Michael is the best advisor ,make sure ask for him.

Michael is the best service advisor others are not that great he keeps his words on for the timely delivery of the vehicle after the service.

Customer: Rishi nanda
Date: 2017-08-30
Reason For Visit:
Employees dealt with:

Perfect

On-time and great customer service. Look forward to the next visit. I didn't have to wait long for my car to be ready.

Customer: Wenriann
Date: 2017-08-30
Reason For Visit:
Employees dealt with:

Excellent job. From start to finish.

Excellent job. From offer to test drive to deal. We were done in about 3 hrs. I got the price I was looking for. They sold a 4Runner. To everyone involved from sales to finance, thank you. Dennis

Customer: Dennis C.
Date: 2017-08-29
Reason For Visit:
Employees dealt with:

Our second vehicle purchase with John

John helped us when we purchased a new Tacoma back in 2014, so when we needed another vehicle we went to John. He helped us get a 2017 Rav4 XLE. John was very helpful and knowledgeable about the vehicle and options. Thanks John for your assistance.

Customer: J&N S
Date: 2017-08-29
Reason For Visit:
Employees dealt with:

20,000 mike service

Paul was wonderful service advisor. Friendly, knowledgeable and a great communicator. I enjoy the free Wifi and there’s plenty of room to sit and wait while your vehicle is being worked on.

Customer: Julie
Date: 2017-08-29
Reason For Visit:
Employees dealt with:

Best experience ever.

The easiest, quickest process ever. I have not bought a new car in 12 years due to the process. This was the best experience ever!! We will definitely return when we are ready for another car.

Customer: Diane m.
Date: 2017-08-28
Reason For Visit:
Employees dealt with:

Great First Time Experience

The facility is a lot nicer than the one they have in Elk Grove. There are multiple sitting areas so you're never sitting uncomfortably close to anyone.

Customer: Peter
Date: 2017-08-28
Reason For Visit:
Employees dealt with:

Great customer service every time!!!

They always take great care of me and my car at Folsom Lake Toyota. That's why I go back to them for all my repair needs.

Customer: MikeB
Date: 2017-08-28
Reason For Visit:
Employees dealt with:

Excellent new car buying experience

Chris Fabiani and the entire staff at Folsom Lake Toyota were great to work with. They made my new car buyng experience easy and enjoyable!

Customer: Corolla 2017
Date: 2017-08-28
Reason For Visit:
Employees dealt with:

Great car buying experience!

John Key made sure I got exactly what I wanted. He took time to explain all the features in the car before the test drive. John also helped figure out what my best finance option would be. At no point did I feel he was pushing to make the sale or trying to sell me a different car than I wanted.

Customer: Elyse
Date: 2017-08-27
Reason For Visit:
Employees dealt with:

Fast and Friendly Service

Everyone was very patient and kind throughout the entire process. They had a great selection of new and pre owned cars/trucks/SUVs/crossovers which were all reasonably priced. They made the whole experience as fast and comfortable as possible. Highly recommend them to anyone looking for a new or used vehicle.

Customer: Kamshaft89
Date: 2017-08-26
Reason For Visit:
Employees dealt with:

Speedy service

Very professional and friendly. Service was faster than estimated. Shuttle service home and back was a bonus! Every step of the transaction was handled professionally and thoroughly.

Customer: Happygirlbb
Date: 2017-08-26
Reason For Visit:
Employees dealt with:

Great customer service!

I really like getting my car serviced at Folsom Lake Toyota...they have excellent customer service! My appointment was a 11 a.m.,came in and got it checked in quickly. Even though it took longer than an hour to get oil change for my car, the results was still good. Not only did I receive a complimentary car wash but the service advisor was awesome and reviewed the overall work that was done as well as the recommendations for next appointment. I will definitely come back again!!😊😊

Customer: lee
Date: 2017-08-25
Reason For Visit:
Employees dealt with:

Another great service visit

Folsome lake Toyota has been taking care of my car ever since I purchased it new in 2007. Each and every visit has been professional. Their service staff is top notch.

Customer: USAFRetired
Date: 2017-08-25
Reason For Visit:
Employees dealt with:

Excellent customer service

The dealership and salesman provided a no-hastle buying experience and worked hard to meet our needs. They were very friendly and not very pushy.

Customer: Maddy23
Date: 2017-08-24
Reason For Visit:
Employees dealt with:

Folsom Lake Toyota

John Key Was amazing and extremely knowledgeable. It is always a pleasure working with him! I would recommend him to anyone who wants an expert in cars and to get the best deal possible.

Customer: Jon Reyes
Date: 2017-08-23
Reason For Visit:
Employees dealt with:

Great Service!!

Been going to Toyota for 10 years and I continue to get great service.. Jake Scoggins has taken care of me the past two times and he is courteous, listens to my issues with my car and makes sure they are addressed. Other reps have been just as nice and thorough as well. Glad I can get my car serviced by good people.

Customer: Paisley
Date: 2017-08-23
Reason For Visit:
Employees dealt with:

Perfect!

David McCann was so friendly. I will be requesting him to do my service from now on. He was quick to get me updates and made sure I got the best price.

Customer: Jamie Gregory
Date: 2017-08-23
Reason For Visit:
Employees dealt with:

Oil change

Chris explained what we doing and how long it would take. All was down in a timely manner and Chris was very professional! Love your shuttle service Roy was great!

Customer: Travel Gal
Date: 2017-08-22
Reason For Visit:
Employees dealt with:

Ken was very helpful to find what i needed.

He answered most of my questions and even recommended a shop for the tint. HE stay with me while waiting for the Financing Mgr. I got the car I wanted with good deal

Customer: eloida
Date: 2017-08-22
Reason For Visit:
Employees dealt with:

Alternator replaced

My alternator went out I called Rick Brown my service advisor and he ordered a new part and the next day I was in and out within a couple hours great service

Customer: Sandilou
Date: 2017-08-22
Reason For Visit:
Employees dealt with:

Liked my experience a lot! The service advisor Chase was more than helpful and they finished my truck very quickly. They also gave me a free complimentary wash afterwards! They did a thorough inspection of my vehicle and gave me the results of how everything is holding up too!

Customer: Teddy Gaines
Date: 2017-08-22
Reason For Visit:
Employees dealt with:

Liked my experience a lot! The service advisor Chase was more than helpful and they finished my truck very quickly. They also gave me a free complimentary wash afterwards! They did a thorough inspection of my vehicle and gave me the results of how everything is holding up too!

Customer: A Google User
Date: 2017-08-22
Reason For Visit:
Employees dealt with:

25000 mile service

Friendly service advisor. Car was ready before stated. He remembered who I was when he was looking for me when the car was ready for pick up

Customer: Db
Date: 2017-08-21
Reason For Visit:
Employees dealt with:

Service Department recommended

Michael St Pierre provides efficient and highly personalized service. Highly recommend! He made sure the work was completed in a timely manner. Very personable and very professional.

Customer: Labrador
Date: 2017-08-21
Reason For Visit:
Employees dealt with:

Great Service

GIBRIEL KARGBO is always very helpful and friendly and courteous. He is always thoughtful and you can see he loves his job and is awesome and Toyota should be proud to have an employee like him.

Customer: Jjstoy1269
Date: 2017-08-21
Reason For Visit:
Employees dealt with:

Easy and pleasant services

We have been dealing with Rick Brown for years. He is excellent at giving us the best advice. Scheduling and providing the best on-time support

Customer: Lasse
Date: 2017-08-21
Reason For Visit:
Employees dealt with:

Very goods salesmanship

When to deal ship to buy a new car. Went on line to look for a friendly dear ship. A friendly salesman name B?n meet us at the front entrance. Before anything he was concerned for the well being of the older gentleman we brought along by offering refreshments. I went home with a new car, was very pleased with the hospitality.

Customer: New car
Date: 2017-08-20
Reason For Visit:
Employees dealt with:

Great job Folsom Lake Toyota

After reviewing the Highlander on internet and the lease specials we wanted to test drive. We were greeted by Chris Fabiniani, Internet sales mgr. Very personable, professional and focused on details about our purchase. The entire sales team did an outstanding job. Thank you all! Steve Davis

Customer: Sdavis
Date: 2017-08-19
Reason For Visit:
Employees dealt with:

outstanding service

The staff are incredibly knowledgeable, professional, and frendly. Had a good experience here and will consider Folson Lake Toyota again next time for the service.

Customer: liubovi
Date: 2017-08-19
Reason For Visit:
Employees dealt with:

Super helpful!

I was living in PA and wanted to purchase my car in CA after I got a new job. The Dealership made the leasing process super easy and the day I moved I was able to get my car with minimal time and paperwork.

Customer: Keely345
Date: 2017-08-18
Reason For Visit:
Employees dealt with:

Much better than CarMax

I always buy pre-owned cars, about 2 yrs old. Folsom Lake Toyota had a 2015 model with only 12K miles, and I bought it the next day. Chris Fabiani was great to deal with, very friendly and helpful. I would recommend him to all my friends, and I have been telling others about him. The website makes it easy to find cars you like, and he is in internet sales. My husband will go see Chris first when he buys a new Highlander. He just drove the one he has to Alaska and back. Also in their service dept, Sammie Hichhorn is amazing. She is on the ball and so accommodating for your service needs. Very professional, both of them, and effective in providing a great experience!

Customer: Savvy buyer math teacher
Date: 2017-08-18
Reason For Visit:
Employees dealt with:

Easy buying experience.

Great car - easy process. Honest talk - smooth transaction. Alex didn't pressure us at all - and definitely knew the ins and outs of the 4Runner.

Customer: garciavera5
Date: 2017-08-17
Reason For Visit:
Employees dealt with:

Service Department

Always appreciate the good service at the Folsom Lake Toyota Center. Staff are friendly and helpful. Very easy to work with. My service representative is not only very knowledgeable but always polite and respectful. Makes for a pleasant experience all around.

Customer: EDHmom
Date: 2017-08-16
Reason For Visit:
Employees dealt with:

Excellent!

Our experience at Folsom Lake Toyota was wonderful from start to finish. Our sales person Ricky was helpful and knowledgeable. He had the car we wanted ready and waiting for a test drive. We got the deal we wanted and were out the door with our new car in record time.

Customer: Jennifer
Date: 2017-08-16
Reason For Visit:
Employees dealt with:

Repair of an old hylander

Thank you! My old hylander is still doing well after all these years! Excellent customer service

Customer: Suzanne Tinsley
Date: 2017-08-15
Reason For Visit:
Employees dealt with:

Just what I wanted and a lttile bit more

My new truck buying experience was ideal. Everyone there was extremely educated on the products and they were friendly. At the end of the day I drove home with way more then I thought I could get.

Customer: Ressaff
Date: 2017-08-15
Reason For Visit:
Employees dealt with:

Fast and Helpful

i used to hate going to car dealerships because i really felt that salesmen are sometimes too suffocating but this time is different it was a pleasant and very satisfying experience made us really felt that they har our best interest will definitely recommend Folsom Lake Toyota

Customer: ToyotaFanatic
Date: 2017-08-15
Reason For Visit:
Employees dealt with:

Hassle Free

My wife and I are very pleased with our new 2017 Toyota Corolla SE purchased at Folsom Lake Toyota from Chris Fabiani. The entire process took 24 hours with much of the conversation occurring on e-mail. I had e-mailed a few dealerships requesting information only to be told they needed to see me before they could give me a price on the vehicles I was interested in. This was a complete turn off and Chris provided everything we needed to decide to visit his dealership the next day. Once we visited the dealership with our 11 year old daughter things could not have gone better. Not only did we get treated with respect as a customer and felt listened to, Chris was very accommodating. We had not decided between a Corolla or Camry so Chris let us drive three different models which helped to make our decision easier. Once we had narrowed down our choice to two vehicles, Chris brought in a finance manager, I believe his name is Andre, who gave us a reasonable price for both vehicles plus the time by ourselves so my wife and I could discuss our options. We countered with a slightly lower price that we thought was fair and shortly thereafter we shook hands and the deal was done. Great professionalism by Chris, Andre and the entire Folsom Lake Toyota team.

Customer: dp916
Date: 2017-08-15
Reason For Visit:
Employees dealt with:

Excellent Service Providers

Every time I get my car serviced I get excellent service. Jim is the best and provides great service. My car gets washed and vacuumed every time which is above and beyond.

Customer: JSpatsie
Date: 2017-08-15
Reason For Visit:
Employees dealt with:

Chase Davis makes service appointment easy

I have gone to Folsom a Toyota since I purchased my 2015. Each time Chase has welcomed me by name and made experience easy for me

Customer: roxfilice
Date: 2017-08-15
Reason For Visit:
Employees dealt with:

Great service

The service done to my car was excellent, quick, and efficient. Gibriel was great at explaining what he had done to my car. The maintenance he did has made my car feeling as new as the first day I purchased the car!

Customer: Pauline7362
Date: 2017-08-14
Reason For Visit:
Employees dealt with:

Great customer service and work

Folsom lake Toyota service department is awesome!! Very efficient at what they do...from arrival, to your service manager...(Matt J. is professional and courteous)... to your mechanic....(Billy is the best mechanic ever!).. My 2002 Sequoia with 170k plus miles runs like a dream..

Customer: Clarksski
Date: 2017-08-14
Reason For Visit:
Employees dealt with:

Service for RAV

Took my RAV in for 10k service appointment. Was in & out in under 2 hours. Great service, comfortable waiting area!! I highly recommend Folsom Lake Toyota!! Paul was fabulous to work with!!

Customer: Sydneyw83
Date: 2017-08-14
Reason For Visit:
Employees dealt with:

Diagnosis and tire repair

Great service as always. The tire repair was diagnosed and handled immediately. End end end end end end end end end end end end end.

Customer: Kathleen Van Velsor
Date: 2017-08-13
Reason For Visit:
Employees dealt with:

100k service tune up

This was a great experience. Paul Barwick was an absolute pleasure to work with and we will continue to drive 45 minutes to come here for him and the quality of service he provides. Extremely professional, trusting, and detailed. Thanks Paul!

Customer: Kbitnoff
Date: 2017-08-13
Reason For Visit:
Employees dealt with:

Very friendly and personable service.

The service agent was very friendly. Made me feel welcomed and comfortable. The waiting area and internet service provided was great. I was able to work on my laptop while waiting for my car to be done. I will definitely recommend the agent and the dealership.

Customer: Samkunle
Date: 2017-08-12
Reason For Visit:
Employees dealt with:

Awesome service.

I would recommend They are awesome folks. I have been coming her for over 10 years and would not go anywhere else. Top notch service.

Customer: Rdr1969
Date: 2017-08-11
Reason For Visit:
Employees dealt with:

Awesome experience

Tim Hunley provides execellent customer service.He listens to the customer and is not very pushy compared to others as far as selling their services. The service is fast and efficient as well!

Customer: Eljay
Date: 2017-08-11
Reason For Visit:
Employees dealt with:

Folsom Lake Toyota experience! I review them 5 stars! Nothing but Excellent! My experience in getting a car was was quite different in different car companies. The Lord has indeed blessed me with my son who called Folsom Lake Toyota and we met with John Co the sales and Leading consultant and Gerald the Assistant Manger. They were professionals and respectful, know the car, make a great deal for Toyota cars and its function and I definitely recommend them. Our experience was a blessing in deed! Then we met Mo the Finance person and Molly who setup the car in personal usage. Thank you all. God bless you. They also have place and beautiful play station for the kids. Nice office. Loved it. I recommend Folsom Toyota any time to all the car. Buyers. Check it out! Thank you John Co, Gerald, Mo and Molly!

Customer: Agatha Garrett
Date: 2017-08-11
Reason For Visit:
Employees dealt with:

Folsom Lake Toyota experience! I review them 5 stars! Nothing but Excellent! My experience in getting a car was was quite different in different car companies. The Lord has indeed blessed me with my son who called Folsom Lake Toyota and we met with John Co the sales and Leading consultant and Gerald the Assistant Manger. They were professionals and respectful, know the car, make a great deal for Toyota cars and its function and I definitely recommend them. Our experience was a blessing in deed! Then we met Mo the Finance person and Molly who setup the car in personal usage. Thank you all. God bless you. They also have place and beautiful play station for the kids. Nice office. Loved it. I recommend Folsom Toyota any time to all the car. Buyers. Check it out! Thank you John Co, Gerald, Mo and Molly!

Customer: A Google User
Date: 2017-08-11
Reason For Visit:
Employees dealt with:

Love my car

Great service. They take good care of my car. I appreciate the car wash too! The service center is easy to work with and dependable

Customer: Erin916
Date: 2017-08-09
Reason For Visit:
Employees dealt with:

New Car Purchase

Rick Helwick was very professional and did what any good car salesman should do: provide a vehicle within the customer's parameters and preferences and offer alternative that, in my case, proved to be superior to what I had in mind. In addition, no other dealer would match the price. I am completely satisfied thus far.

Customer: easysale
Date: 2017-08-08
Reason For Visit:
Employees dealt with:

Great experience!

John Key was so helpful and experienced. He made the whole process easy and painless. John Key and the whole team were conscientious and knowledgeable.

Customer: Toyotacustomer#1
Date: 2017-08-07
Reason For Visit:
Employees dealt with:

Service

The service at Folsom Toyota is excellent, everyone is professional and friendly.

Customer: Chris
Date: 2017-08-07
Reason For Visit:
Employees dealt with:

A Great Experience

Folsom Lake Toyota is a honest place to purchase a car. My salesman, Rick contacted me and knew what car and what color I liked. He did not waste my time and was very organized. I will be happy to tell friends and family where I purchased my vechicle.

Customer: Kimburz65
Date: 2017-08-07
Reason For Visit:
Employees dealt with:

Great people. Easy to schedule auto services (online). Service advisor was really courteous. Get in, get out really quick. Fair prices.

Customer: Aline Mickus
Date: 2017-08-07
Reason For Visit:
Employees dealt with:

Great service always and wonderful staff

Bought my car here and with 1 exception have always had my car serviced here. I wouldn't trust my car's service to anyone else!

Customer: Csbrookshire
Date: 2017-08-06
Reason For Visit:
Employees dealt with:

Great Customer Service!!

Excellent overall!! Very helpful without being pushy. A pleasurable car buying experience!!

Customer: Christian
Date: 2017-08-04
Reason For Visit:
Employees dealt with:

Fast efficient service.

Company provides great service, timely work time estimates, good shuttle service, and always wash my car. Polite helpful receptionist and friendly shuttle driver. Good location.

Customer: Highlander guy
Date: 2017-08-04
Reason For Visit:
Employees dealt with:

Just great!

Friendly, helpful and fast service. I was in for my 25,000 mile check up. I was in and out in an hour. Very convenient

Customer: Rosemary
Date: 2017-08-04
Reason For Visit:
Employees dealt with:

If you trust them you'll do business with them...

I had a great car buying experience at Folsom Lake Toyota. Chris and the team were as professional as they could be along the way. Over the past weeks we had conversations that helped secure my confidence in them. This wasn't my first car purchase, but by far one of the smoothest and I appreciate that. As an individual that basis his purchases on value, I truly felt I got the best of all... service, integrity and price all played a large part in my decision to work with this awesome team. Thank you team Folsom Toyota

Customer: Anthony Jimenez
Date: 2017-08-03
Reason For Visit:
Employees dealt with:

Great service

Great service, Rick Brown was excellent at communicating and keeping me updated on the satus of my vehicle. Will definitely return for service in the future

Customer: Rperez4044
Date: 2017-08-03
Reason For Visit:
Employees dealt with:

Excellent

I'm so glad that I asked for a new advisor. I really like him (paul). I definitely ask for him again. The selection for complementary snacks is awesome.

Customer: Lilystesla
Date: 2017-08-02
Reason For Visit:
Employees dealt with:

Persistence is a good thing

I was pleased with the persistence displayed by sales guy John Key in finding me the Prius we wanted, which involved trading with another dealership, and hanging in there while we went away for ten days. He had faith that we wouldn't walk away and cause him wasted time and energy. Was very helpful and thorough in explaining all the technical bells and whistles for the vehicle.

Customer: NotaPriusGuy
Date: 2017-08-02
Reason For Visit:
Employees dealt with:

Thank you folsom dealership I'm very satisfied!

For three days I've been in 10 dealership trying to buy a RAV4 hybrid and my last visit was at Folsom. I walked in and spoke to a sales manager named John Keys, Best customer service I've ever seen and on top of it best price of the vehicle than any other dealership . They have the Great staff , best place, and again best customer service . Thank you walked out with my car and I'm very satisfied to buy the car at Folsom lake

Customer: Sarah Buhisan
Date: 2017-08-01
Reason For Visit:
Employees dealt with:

Jimmy T

Great customer service. Very helpful. Met and exceeded all expectations. Thank you John Key

Customer: Jim T
Date: 2017-08-01
Reason For Visit:
Employees dealt with:

Fast and friendly staff

the manager greeted me right away when he sees I parked the car. Within 5 minutes he came over to get my name and appointment time which I was there 30 minutes earlier. He was able to get Chris to help me

Customer: Ntse11
Date: 2017-08-01
Reason For Visit:
Employees dealt with:

Easy purchase, no hassle and no games!

By far the easiest transaction to date. I called in, spoke with John Key, told him what I was looking for and he made it happened. Smooth, easy and hassle free. Thank you John! I will be back, that's for sure.

Customer: Jason Su
Date: 2017-08-01
Reason For Visit:
Employees dealt with:

Great service and nice personnel

Took my 2006 Toyota Rav 4 for service. Was greated by a friendly Assistant Sales Manager named Jacob Scoggins. Waited for my car in their nicely furnished and air conditioned lounge. Car was done and washed for us.

Customer: ToyoRav417
Date: 2017-08-01
Reason For Visit:
Employees dealt with:

Customer

John key was very helpful and easy to deal with. Thank you for helping me and my family to get the best decision

Customer: John
Date: 2017-07-31
Reason For Visit:
Employees dealt with:

Great service!

Very helpful today with a routine check up and various other questions I had for him. I appreciated him walking with me to another service manager when I had a question he couldn't answer.

Customer: TacomaGirl22
Date: 2017-07-31
Reason For Visit:
Employees dealt with:

2017 Toyota Camry

Third car I buy from Ken, extremely helpful and best of all willing to work the best deal for you in order to walk out with a car of your choice. Thank you to him and the Toyota folsom dealership crew for making this a great experience

Customer: Jonax14
Date: 2017-07-31
Reason For Visit:
Employees dealt with:

Timing Belt/Water Pump

Completed job the same day. Price was lower than other automall toyota Dealership. Staff was friendly with a family feel. Master mechanic took the time to review the vehicle in a follow up visit and explain in great detail to address my inquiry.

Customer: Frank
Date: 2017-07-31
Reason For Visit:
Employees dealt with:

Rick B

Rick was very helpful in explaining what needed to be done as well as checking past history. Also helpful in tring to assist with a fair price and getting me transportation for work!

Customer: Mesuthelah
Date: 2017-07-31
Reason For Visit:
Employees dealt with:

Camry purchase

John key was a pleasure to work with. Fast. Friendly. And very knowledgeable. His customer service is great. Mihai danu in finance was fantastic as well. Made the paperwork process very seamless. I'd buy a car here again

Customer: Tyson
Date: 2017-07-30
Reason For Visit:
Employees dealt with:

Pleasant experience

A 1 quality service, reliable and very dependable. Jim is very helpful and considerate to his customers. He gives good advice about your car when needed.

Customer: Rav4man
Date: 2017-07-30
Reason For Visit:
Employees dealt with:

My car service

Excellent in time management and customer service. I will recommend the dealer to my friends. Of course, to my co-workers. Dealer will tell everything about your car needs. I feel safe after the service because I knew he took care of my car.. Trusting a dealer is hard to find but when I found my toyota dealer I feel safe and secure on the road.

Customer: Tessa143
Date: 2017-07-30
Reason For Visit:
Employees dealt with:

Toyota service

Service was good. Waiting area is nice. People are friendly. I have been coming here for a long time and plan on returning in the future.

Customer: Peter Piper
Date: 2017-07-29
Reason For Visit:
Employees dealt with:

Excellent job. From start to finish.

Excellent job. From offer to test drive to deal. We were done in about 3 hrs. I got the price I was looking for. They sold a 4Runner. To everyone involved from sales to finance, thank you. Dennis

Customer: Dennis C.
Date: 2017-07-29
Reason For Visit:
Employees dealt with:

Great service!

It is very easy to have your car serviced at this Toyota dealership. From the moment you make the appointment you are completely taken care of. Servicing is timely, coffee and treats are complimentary, shuttle service is available, and personnel are very helpful and friendly. It's almost enjoyable taking one's car in for repair. All work is done within the promised timeline, and then you receive a written report on the car. Fantastic experience!

Customer: Suepasta
Date: 2017-07-28
Reason For Visit:
Employees dealt with:

Awesome experience, awesome staff.

Searched multiple dealerships for the Tacoma we were looking for, but they did not have it in stock. Drove out to Folsom Lake Toyota on a whim just to check. Chris met us as we walked in. Not only did he find us the EXACT Tacoma we were looking for, but made us an incredible deal. He was awesome to work with and fun to talk to. Everyone there was incredibly helpful and professional. Great experience! We will be back!

Customer: Ryan
Date: 2017-07-28
Reason For Visit:
Employees dealt with:

1st time service call

Had a warning light I needed checked out... Was given a next day appointment for analysis... Was given a full analysis the next day with no charge... Very friendly and professional service...

Customer: TQ
Date: 2017-07-28
Reason For Visit:
Employees dealt with:

Our second vehicle purchase with John

John helped us when we purchased a new Tacoma back in 2014, so when we needed another vehicle we went to John. He helped us get a 2017 Rav4 XLE. John was very helpful and knowledgeable about the vehicle and options. Thanks John for your assistance.

Customer: J&N S
Date: 2017-07-28
Reason For Visit:
Employees dealt with:

Great customer service every time!!!

They always take great care of me and my car at Folsom Lake Toyota. That's why I go back to them for all my repair needs.

Customer: MikeB
Date: 2017-07-28
Reason For Visit:
Employees dealt with:

Excellent new car buying experience

Chris Fabiani and the entire staff at Folsom Lake Toyota were great to work with. They made my new car buyng experience easy and enjoyable!

Customer: Corolla 2017
Date: 2017-07-28
Reason For Visit:
Employees dealt with:

Best dealership in Sacramento

John Key is the best fleet manager. I called him the day before to get the quote and we drove in to pick up the car within the next day. No hassle, love him the best.

Customer: Vivian Truong
Date: 2017-07-26
Reason For Visit:
Employees dealt with:

Awesome Service

Dropped my car off in the morning and it was ready by afternoon. Even got a coupon right before it was time. Thank you again.

Customer: Cole
Date: 2017-07-26
Reason For Visit:
Employees dealt with:

This place is where its at!

Ok so I've been going to this place for a little over 2 years now to get my Toyota serviced. They are always so friendly and very professional. I do not have anything bad to say about them, they always wash my car whenever I take it in and they always help me out with any questions i have. This place is where its at! Friendly people, great service, i wouldn't go anywhere else! If you can, ask for Rick Brown, he's so nice and extremely helpful!

Customer: gabby831
Date: 2017-07-26
Reason For Visit:
Employees dealt with:

I love my new toy

The salesman Chris F was very easy to deal with. Not pushy at all! We came to an agreement quickly and headed into the finance dept. That was a breeze too.

Customer: Steve G
Date: 2017-07-25
Reason For Visit:
Employees dealt with:

Service

I scheduled service online, I was greeted immediately after driving up. Car was serviced quickly, and price was reasonable. All the employees were very friendly and helpful!

Customer: Red corolla
Date: 2017-07-24
Reason For Visit:
Employees dealt with:

Great service

Purchase process took considerably less time than I had been warned. Customer service was top notch. I wish I had gotten more for my car, and would have loved a lower car payment, but I reap what I sow. Overall great experience for me, as well as for my son a couple of weeks earlier. Highly recommended.

Customer: John R
Date: 2017-07-21
Reason For Visit:
Employees dealt with:

Excellent service and fast processing

The service was really smooth and fast. Adam made things easy for me, from picking the car of my choice & color to test drive and everything else. Finance person completed the paper work in few minutes.

Customer: Bikhyat
Date: 2017-07-19
Reason For Visit:
Employees dealt with:

I'm officially an owner of a 2017 Corolla SE. The Folsom Toyota dealership were incredible from start to finish. My dad bought a 2017 Camry Hybrid with the help of Ben the salesmen and was given word that I was a returning customer. He was on it! He was kind, professional and most importantly, patient with me. Pricing was excellent, way within my budget. Overall, the experience was worth every minute - a very smooth process. I would love to recommend Folsom Toyota to friends and family that would like to buy a model in the future.

Customer: Aaron Josh Bondoc
Date: 2017-07-19
Reason For Visit:
Employees dealt with:

I'm officially an owner of a 2017 Corolla SE. The Folsom Toyota dealership were incredible from start to finish. My dad bought a 2017 Camry Hybrid with the help of Ben the salesmen and was given word that I was a returning customer. He was on it! He was kind, professional and most importantly, patient with me. Pricing was excellent, way within my budget. Overall, the experience was worth every minute - a very smooth process. I would love to recommend Folsom Toyota to friends and family that would like to buy a model in the future.

Customer: A Google User
Date: 2017-07-19
Reason For Visit:
Employees dealt with:

Jim McMullen was great!

I was really impressed with the way Jim McMullen was able to facilitate completion of the service on time since I had to wait. This is not the first time Jim has helped me and look forward to future contact with him. I've bought a least nine new Toyotas from your dealership and Jim has been the best Service Advisor to date. THANK YOU.

Customer: Toyota survey
Date: 2017-07-18
Reason For Visit:
Employees dealt with:

Easy truck purchase

John Key made it super easy and quick. Two things I like! He answered every question I had and got all the electronics connected to my phone before I left.

Customer: markferry
Date: 2017-07-17
Reason For Visit:
Employees dealt with:

Awesome experience

Great experience. John made it easy to get through the paperwork and get exactly what I wanted. Setting up financing was a breeze. Love my new 4Runner

Customer: Happygal
Date: 2017-07-17
Reason For Visit:
Employees dealt with:

Easy and Pleasant Experience Buying my new Prius!

My husband and I just purchased a 2017 Prius from Folsom Lake Toyota and it was one of the best car buying experiences. We were referred to this dealership through the Costco Auto Program and within minutes of signing up online through Costco, we were contacted by email by Folsom Lake. We dealt with John Key who was excellent throughout the entire process, from the first meeting to the test drive to the purchase. We never felt pressured into buying the car and John was very patient as we decided which model we wanted to purchase. The color we wanted wasn't in stock so he was able to get the car I wanted from another dealership in the Bay Area. John kept us informed throughout the process and because we went through the Costco Auto Program, we paid below invoice and received some additional discounts through Toyota. My husband and I came driving home in our new Prius and we both agreed that this was one of the easiest and most pleasant car buying experiences we've had. No hassle, no haggling. We were shown the MSRP and invoice prices up front and provided all the information about the additional incentives. I highly recommend John Key and Folsom Lake Toyota for your next car purchase!

Customer: Lanialii
Date: 2017-07-16
Reason For Visit:
Employees dealt with:

Great, no pressure

We really liked the no pressure in your face sales approach. From sales to finance everyone was top notch! Over the past 30+ years I have bought several new and used vehicles. Our salesman Craig Culp and the assistant sales manager Gerald remeiro were excellent!!

Customer: Arlo
Date: 2017-07-14
Reason For Visit:
Employees dealt with:

Excellent service.

I had a very comfortable feeling at Folsom Toyota, like the sales people really cared and were genuine. I found a low price on a vehicle and they matched the lower price. They have given me a follow up call which I liked also.

Customer: Susan Boloorchi
Date: 2017-07-13
Reason For Visit:
Employees dealt with:

Came in for a test drive and left with a new Highlander.

Chris was very accommodating and quick to point out the cars that fit our needs. Selected multiple cars to look at our color combinations we wanted as well as trim levels.

Customer: Mikedenise
Date: 2017-07-13
Reason For Visit:
Employees dealt with:

New car for Tom Lloyd

I was very pleased with the overall process. It was smooth and no pressure.

Customer: Thomas Lloyd
Date: 2017-07-12
Reason For Visit:
Employees dealt with:

I worked with Teddy to buy a new car, he was incredible! By far the best service I've ever received at a dealership. I got a very fair price on the car and I've been treated so well every time I've gone back. Very highly recommend Folsom lake toyota and Teddy!

Customer: Dan Gossett
Date: 2017-07-12
Reason For Visit:
Employees dealt with:

I worked with Teddy to buy a new car, he was incredible! By far the best service I've ever received at a dealership. I got a very fair price on the car and I've been treated so well every time I've gone back. Very highly recommend Folsom lake toyota and Teddy!

Customer: A Google User
Date: 2017-07-12
Reason For Visit:
Employees dealt with:

Purchased a new Toyota Highlander XLE

I went into the dealership on the recommendation of a friend. She told me to go and see Mr. John Key. The whole car purchase process was handled very professionally! John is a very thorough, kind & courteous man. He worked with me over a period of time until all of my wants in a new car were met. I would highly recommend him to anyone. I love my new car!

Customer: Diane Kirk
Date: 2017-07-11
Reason For Visit:
Employees dealt with:

no pressure nice people

Went to Folsom Lake Toyota to buy a truck through the Costco program. Went pretty smooth, low stress, no pressure. Just lots of paperwork but that is the car industry as a whole. We worked with Chris Fabiani. We also got financing and had a positive experience there as well. No pressure for the add ons, just an offer and acceptance of our "no".

Customer: CPReamer
Date: 2017-07-10
Reason For Visit:
Employees dealt with:

Relaxed time

John Key was an awesome sales person for us since my husband cannot stand pushy people who pass you off to the next person and the next. We had bought our Camry at this dealer 5 years ago and it was a pleasant experience so we decided to try another car purchase. We were pleased again,

Customer: Toyota fans
Date: 2017-07-09
Reason For Visit:
Employees dealt with:

Great communications!

Although I didn't buy from Folsom Lake Toyota, I can attest to the fantastic e-mail and texting communications I received from Brianna of the Internet Sales Group there. She sent me pictures and kept me apprised of the vehicles I was interested in without being overbearing or pushy. I think this is a sure sign of a good working relationship and something perhaps a bit rare in the used car sales world. I would recommend her highly based on my brief interaction with her!

Customer: Kat
Date: 2017-07-07
Reason For Visit:
Employees dealt with:

Great service

Jay is the man! Great service, great advice, and follow through. Took great care of me and my tundra. Never will go anywhere else. Folsom lake Toyota is the best dealership to deal with for sales or service. Have bought two cars from them and they have a customer for life.

Customer: Toyota13/17
Date: 2017-07-05
Reason For Visit:
Employees dealt with:

5k Mile Maintenance

Very friendly and accommodating - stuck to the quoted timeframe for service. Tim also advised on some questions I had not related to the service. Recommend FL Toyota Service Dept.

Customer: menochs
Date: 2017-07-03
Reason For Visit:
Employees dealt with:

Great experience!

Ben and Gerald were very friendly and informative! They really took the time to explain about a leasing option. I especially liked that they weren't pushy at all!!

Customer: Janeth123!
Date: 2017-07-03
Reason For Visit:
Employees dealt with:

Warranty work

We got my daughter's certified pre-owned 2010 Scion in 2014 from Folsom Lake Toyota. When the engine failed recently, Rick worked with Toyota to minimize our out of pocket costs. He did an excellent job of getting the warranty work done and getting the car back on the road. Great job by Rick, Folsom Lake Toyota and Toyota warranty.

Customer: GLEN D.
Date: 2017-07-02
Reason For Visit:
Employees dealt with:

Great Buyer Experience

Thanks to John Co for his help in our purchase. We knew the requirements we wanted in a new vehicle but not the specific type to buy. Was disappointed in the options we looked at before John came along, determined our objectives and matched us up with the perfect vehicle. He was more like a consultant than what we sometimes think of as a "salesman". Definitely would work with him and Folsom Lake Toyota again. All auto buying should be like this.

Customer: EdwardoS
Date: 2017-07-01
Reason For Visit:
Employees dealt with:

Excellent Service. The service consultant did a great job.

Great job. Service consultant is very knowledgeable about Toyota and the different service program company have offered. It has been a pleasure to build a business with Folsom lake toyota

Customer: Pranav
Date: 2017-06-28
Reason For Visit:
Employees dealt with:

John Key is great

John Key was our contact from the beginning. He was responsive, knowledgeable, and friendly. The dealership was clean and had a nice waiting area for us with complimentary bottled water. I recommend working with John.

Customer: Jeromy Zajonc
Date: 2017-06-26
Reason For Visit:
Employees dealt with:

Friendly service and sales staff

Jerry at Folsom Lake Toyota was fantastic. At no point did we feel pressured to make a purchase, but we Ended up taking a Highlander home. We traded in our Camry and were able to reach a purchase price we were comfortable with. Thanks Jerry!!!

Customer: Margarita6421
Date: 2017-06-25
Reason For Visit:
Employees dealt with:

New Sienna Purchase

Ken beat the price that Roseville Toyota could not beat. We had very good experience and got the van with very good price. Thank you Ken for making this purchase experience easy and fast.

Customer: Serg
Date: 2017-06-23
Reason For Visit:
Employees dealt with:

Excellent customer service

Melissa miller was excellent. She made process very smooth and went above and beyond to make sure car is delivered clean. Oil change and tire rotation is very resonable.

Customer: Sjha
Date: 2017-06-22
Reason For Visit:
Employees dealt with:

great customer service

John Key, Adam, Ramen and the finance team did a great job of helping us find what we needed. There was never any pressure to buy, but willingness to compromise with pricing. We purchase a car there 1 year prior with John and the reason we returned for our second car within the next year was their customer service and non-pressure selling.

Customer: AGXMOUA
Date: 2017-06-21
Reason For Visit:
Employees dealt with:

Great

I was treated great got the renter car. Left to do my appointments. Received email everything had been fixed come get your car at your convenience.

Customer: Rstewar3
Date: 2017-06-21
Reason For Visit:
Employees dealt with:

No pressure & total respect for customer

Went in to check out a 2 year old used car and was blown away with the treatment by all of the employees. We ended up with a great car for a fair KBB price. The real icing was the salesman, Carl, was a genius when it came to the knowledge of the car and all of the controls. He had quite a command of the extensive electronics and set up all of our stuff. Great experience. Would highly recommend the dealer and the salesman. We were treated with great respect here. Carl, thanks so much!

Customer: Bardster
Date: 2017-06-17
Reason For Visit:
Employees dealt with:

Great experience with honest people

We called first to let them know where we had to be to get out the door, and they worked hard to make us happy.

Customer: Travis123
Date: 2017-06-17
Reason For Visit:
Employees dealt with:

Sales trip

Lots of cars in different colors. The dealership was clean and the staff was smiling and seemed very friendly. The prices seemed competitive and fair.

Customer: Garythenissanguy
Date: 2017-06-17
Reason For Visit:
Employees dealt with:

Awesome dealership!

The people & selection selection of vehicles were awesome! This has been the best experience we've ever had buying a car & we will definitely be a customer for years to come!

Customer: Brandt
Date: 2017-06-15
Reason For Visit:
Employees dealt with:

Courtesy Nissan - Not Just The Name

Courtesy is not just their name but their approach! Everyone is helpful and friendly. I can trust my car buying experience and service will always be top notch!

Customer: spursfan70
Date: 2017-06-15
Reason For Visit:
Employees dealt with:

World Class customer service

I am leaving a review to recommend Courtesy Nissan to any one in search of a new or used car. The pride Courtesy Nissan takes with each and every customer is world clase. Best in class is not easy to achieve, but I believe they have accomplished this goal. From new sales to service after the sale. Please stop and see this great team. Paul Killion

Customer: Pkillion
Date: 2017-06-15
Reason For Visit:
Employees dealt with:

Great customer service, fast, Great Vaule.

Folsom Lake Toyota has very great customer service in term of welcoming and provding service. I would recommend people who want to buy toyota go to Folsom Lake Toyota. They are very good in term of helping you budget when you buy a car.

Customer: Youa Chang
Date: 2017-06-13
Reason For Visit:
Employees dealt with:

Best experience ever!!!

David Nixon (Service Advisor) took excellent care of my Quest van. My oil change was completed quickly and they even cleaned my car. Thanks you so much!

Customer: Curtis
Date: 2017-06-12
Reason For Visit:
Employees dealt with:

New auto

My auto lease was due and I was looking for a new lease. These guys have always been good to me in the past do I decided to go see them

Customer: Tleblanc
Date: 2017-06-10
Reason For Visit:
Employees dealt with:

2017 Toyota Tundra

Great service from Carl. We've purchased 3 cars from him and highly recommend him.

Customer: LR
Date: 2017-06-08
Reason For Visit:
Employees dealt with:

Excellent service go see John Key

I recently purchased a used Honda Odyssey from Folsom Lake Toyota and had a great experience. I was referred to go see John Key and it was one of the easiest car deals ever. No hassle and John is a straight shooter. If you are looking to buy a car and dread being hounded by sales guys then go see John he won't waist your time.

Customer: T. Morris
Date: 2017-06-04
Reason For Visit:
Employees dealt with:

I had the best car shopping experience with John Co and Gerald at Folsom Lake Toyota! Being a female (and minority), I am always skeptical of shopping alone for a car (due to past experience with other dealers). None of my male friends were available so I bit the bullet and decided to go in alone this time. I was treated absolutely wonderful. John was very down to earth, not at all sales pushy or condescending. He was very knowledgeable and really listened to the features I wanted. He went out of his way to search and grab the vehicles so I can look at them. I told him I was short on time and at one point even saw him jogging in the hot weather to search for the cars. They offered me water and showed me the restrooms as if I were a guest in their home. It was a very comfortable experience where I didn't have to put my guards up. I was able to just be myself. Folsom Lake Toyota turned my feelings around about car shopping as a female. I will be back again and will also let all my female friends know that John Co is the guy to go to! Thanks guys!

Customer: Alexa Moua
Date: 2017-06-04
Reason For Visit:
Employees dealt with:

I had the best car shopping experience with John Co and Gerald at Folsom Lake Toyota! Being a female (and minority), I am always skeptical of shopping alone for a car (due to past experience with other dealers). None of my male friends were available so I bit the bullet and decided to go in alone this time. I was treated absolutely wonderful. John was very down to earth, not at all sales pushy or condescending. He was very knowledgeable and really listened to the features I wanted. He went out of his way to search and grab the vehicles so I can look at them. I told him I was short on time and at one point even saw him jogging in the hot weather to search for the cars. They offered me water and showed me the restrooms as if I were a guest in their home. It was a very comfortable experience where I didn't have to put my guards up. I was able to just be myself. Folsom Lake Toyota turned my feelings around about car shopping as a female. I will be back again and will also let all my female friends know that John Co is the guy to go to! Thanks guys!

Customer: A Google User
Date: 2017-06-04
Reason For Visit:
Employees dealt with:

Positive experience with John Co at Folsom Lake Toyota

I had a very positive experience with Folsom Lake Toyota when leasing a 2017 Prius V this May. I was particularly pleased with John Co who provided me good service and guidance in selecting the car. John greeted me and test drove me during my first visit. He followed up with me and offered me a good deal during my second visit. He offered to deliver the car to me after I signed the contract. Great service all the way through. Thank you, John.

Customer: Jia Chen
Date: 2017-06-03
Reason For Visit:
Employees dealt with:

Oil change

Melissa was very friendly and kept me informed as far as the status of my service. She also was knowledgeable of other service questions l asked.

Customer: Mike67
Date: 2017-06-03
Reason For Visit:
Employees dealt with:

Great experience with Folsom Lake Toyota

My wife and I had a great experience at Folsom Lake Toyota! Chris Fabiani did an outstanding job taking care of us. He found us the vehicle we wanted at the price that was best for us! I worked with Chris via email at first to narrow down our selection and once we found the right vehicle, we came right in and streamlined our whole experience. The entire staff was very friendly and accommodating. We highly recommend making your next Toyota purchase from Folsom Lake Toyota. You won't be disappointed! Thanks again Chris you're the man!

Customer: HastenJ
Date: 2017-05-27
Reason For Visit:
Employees dealt with:

Got my Tundra with ED

ED was wery nice and helpful, make me very good deal on Tundra, so i leave on my new 2017 Tundra, nice dealership, nice people to work with 👍🏻

Customer: SergL
Date: 2017-05-23
Reason For Visit:
Employees dealt with:

Replacing total loss car

We bought a Camry here 2 years ago. Unfortunately I was hit and car was a total loss. Didn't think twice about coming back to buy a new car. Same salesman (John Key) and finance manager! Love our new car! Our daughter is coming next week to buy her first brand new car! Already made an appointment.

Customer: Kathy & Noel
Date: 2017-05-21
Reason For Visit:
Employees dealt with:

Above and beyond

I had to take my Corolla in because of an airbag recall. I set my apartment and was seen promptly when I got there. Christian A was personable and professional. He was sure to explain to me everything that would happen and didn't try to push unnecessary services. Great experience!

Customer: Cureus
Date: 2017-05-20
Reason For Visit:
Employees dealt with:

I would like to thank Jeff Bear for responding to my yelp review within minutes last week when I was not happy about some things with my vehicle that I had purchased almost a yr ago and getting my car in the shop at my earliest convenience.. and putting me in touch with Jim McMullen. Not only did Jim get my vehicle looked at and fixed within just a few hours. They gave me a great deal no complaints what so ever. Thank you. So I left with a smile and tears of joy today they really did a good job with my car and had the best customer service today.

Customer: Kim P.
Date: 2017-05-15
Reason For Visit:
Employees dealt with:

Truly exceptional customer service

John Key is so delightful to work with. He gave us truly exceptional customer service. He got us a really nice truck. We are very happy and highly recommend him.

Customer: R R Town
Date: 2017-05-14
Reason For Visit:
Employees dealt with:

2017 Toyota Tundra

We just purchased a new 2017 Tundra from Folsom Lake Toyota. I couldn't be happier with my experience. Chris Fabiani worked with me to get the best price possible, and made my buying experience quick, and painless. I would highly recommend Folsom Lake Toyota, and Chris Fabiani for your next Toyota purchase.

Customer: Yoyoma
Date: 2017-05-12
Reason For Visit:
Employees dealt with:

Great experience!

I just purchased my 3rd car from Folsom Lake Toyota & the process was the easiest & most informative experience of all. Staff was cordial, efficient and friendly. I highly recommend buying your next car here.

Customer: Janet1952
Date: 2017-05-12
Reason For Visit:
Employees dealt with:

Excellent customer service

Everyone at Folsom Lake Toyota showed a great deal of interest in making sure I left there as a happy customer. Excellent customer service. They also have a nice waiting room.

Customer: Rescue boy
Date: 2017-05-11
Reason For Visit:
Employees dealt with:

Excellent???

I???m very happy with my purchase. I really enjoyed my experience at Folsom Lake Toyota. John Co and Gerald made my experience very pleasant and easy. They were both very friendly and professional. Thank you guys!!

Customer: Linda
Date: 2017-05-06
Reason For Visit:
Employees dealt with:

Service

Great service from Jeff Bear and Adam Obeidat. I bought my very first car from them and they made me feel very comfortable with the whole process.

Customer: Sharon
Date: 2017-05-06
Reason For Visit:
Employees dealt with:

This dealer is honest

We bought a Toyota 2016 used card from them week ago. The stuff is friendly and helpful. The Jerry (Jerome Costello) help us to road test the car. He is very patient. When we could not test hill assist feature in car which suppose to has, he try to find a place with hill , so that we finally get the feature tested. And the he prepared the car with all details to let us drive home. I would also like to mention the finance manager Muhai Danu, who is honest with us in finance and in care package. In a word, we are satisfied with this dealer. It is too far from us (3hr to drive), otherwise, we like to go there for service

Customer: priusC
Date: 2017-05-04
Reason For Visit:
Employees dealt with:

Amazing

Bought two cars here. Loved my salesman! Had fun, made the experience easy, definately trustworthy. After my first car from them there was no question that I was going to go back... I just got lucky to get the same salesman to help me out again😊

Customer: Shann
Date: 2017-05-04
Reason For Visit:
Employees dealt with:

Got what I want with exellent customer service!

Went in to scope out the new C-HR and I knew that was the car, that was it! Excellent service all around! Thanks Mengo Lee!

Customer: PETERchao
Date: 2017-05-04
Reason For Visit:
Employees dealt with:

Outstanding Dealership

This is a refreshingly different dealership, cortious and honest. Our sales rep Jerry was patient and very supportive to test every aspect of the car. And I felt sorry for the contracts person spending long after-hours doing our paperwork. And most important, the car runs perfect. Unfortunately this dealership is too far from our home. Would love to transfer all my maintenace business. Thank you!!

Customer: Manfred_K
Date: 2017-05-03
Reason For Visit:
Employees dealt with:

Helpful and understanding

Folsom lake Toyota worked with me and took multiple days to come up with a deal that was comfortable to me and my husband. They were understanding and helpful.

Customer: kyrinwalsh94
Date: 2017-05-02
Reason For Visit:
Employees dealt with:

Great experience at Folsom Lake Toyota

Bought a Tacoma 2017 from John Key, he was nice, upfront and gave us a great deal. No pressure sales and easy to work with.

Customer: Mark
Date: 2017-05-01
Reason For Visit:
Employees dealt with:

Excellent dealership experience!

We appreciated the professional and knowledgeable team members that assisted us in purchasing our 2017 RAV4 yesterday. They were all pleasant to work with. Jerry Costello was also a very patient and caring car salesman. We appreciated his friendly approach without the typical high pressure. Thank you! We will gladly recommend the Folsom Lake Toyota Deallership and Jerry to our friends and family.

Customer: Ron and Deb
Date: 2017-05-01
Reason For Visit:
Employees dealt with:

Very happy dealing with Folsom Lake Toyota sales.

John Key sold me a Tacoma 2017 truck with no pressure or hassles. I enjoyed dealing with him and actually everyone at Folsom Toyota. After contacting various dealerships, I had to go with John because I could tell I would get a fair deal from him.

Customer: Tacoma2017 - Mark
Date: 2017-04-30
Reason For Visit:
Employees dealt with:

Had an amazing experience with John Co as my salesman and Trent. The second I got into the lot John approached us and helped us. He was extremely informative and very knowledgeable about the car. We were offered water, and anything else we wanted. After discussing price with Trent, we got an amazing price, we decided to buy the car. The whole time John Co was very patient and not pushy. The whole car buying experience is usually scary or unhappy but with John everything was great!!!

Customer: Max Yang
Date: 2017-04-30
Reason For Visit:
Employees dealt with:

John Key at Folsom Lake Toyota

John always kept in contact with us and answered any questions we had. Somehow found the truck of our dreams even though it wasn't on the lot. Only 3 in California or Nevada and he got one for us in a day. There is no one better to purchase a Toyota from. Very knowledgeable and experience. Gets the deal done quickly and painlessly. We will be back for any future purchase

Customer: R&k
Date: 2017-04-29
Reason For Visit:
Employees dealt with:

Best customer service a real pleasure to buy here.

Great customer service. Got us exactly what we were looking for. No one else had it but somehow John found it a a day. No stress easy in and out.

Customer: Happy customers
Date: 2017-04-27
Reason For Visit:
Employees dealt with:

It was a great experience.

I am very happy with the way things turned out. Ken was very helpful. I appreciated him taking the time to find the perfect vehicle for me.

Customer: Nkessing
Date: 2017-04-27
Reason For Visit:
Employees dealt with:

Absolutely wonderful employees who work in the service department, & of course sales. All the managers are great & take good care of all their old customers. Folsom Lake Toyota is the best & Vanessa is a sweetheart.

Customer: Nadya G.
Date: 2017-04-27
Reason For Visit:
Employees dealt with:

No hassle experience

Most of my car buying experience was handled via email, text, and telephone calls. This enabled me to carry on with my busy life while shopping for a new car. This was the best car buying experience I have ever had. Thank you John Key and your crew for the exceptional experience!

Customer: Tricia
Date: 2017-04-26
Reason For Visit:
Employees dealt with:

Great service

They are great at getting you what you need in a timely manner. Dallas was very attentive and professional. I Had a great experience with them.

Customer: Alex1994
Date: 2017-04-26
Reason For Visit:
Employees dealt with:

Helped us get a new car with a good price!

Ed helped us out by getting us in a used 2014 chevy Cruze with low miles and a GREAT price! Folsom lake Toyota was the only place who helped us get a car we actually wanted and could afford! Ed listened to what we wanted and made it so that we could get it! Highly recommend coming here!

Customer: Casio119
Date: 2017-04-25
Reason For Visit:
Employees dealt with:

Loved Folsom Toyota

I just leased a new Toyota Avalon car from Folsom Toyota. We were helped by Artem Zolotaren. He was exceptional! He answered all my questions and even after I could not decide between two cars, he helped me make a wise decision for my own situation. I will come back to Artem for any other car in the future. I recommend him highly.

Customer: Aida
Date: 2017-04-22
Reason For Visit:
Employees dealt with:

New car

Great services with Jerry! He worked on a great deal and went over the car in great detail. Would recommend Jerry and the dealership to anyone.

Customer: Glp
Date: 2017-04-22
Reason For Visit:
Employees dealt with:

Excellent

Sales person was not pushy and easy to work with! He went back to get the price we wanted! Also great us and was friendly when just arriving on the lot! Would highly recommend Jerry!

Customer: Mpogue
Date: 2017-04-22
Reason For Visit:
Employees dealt with:

Great Service

Great service from my advisor Rick Brown. Very friendly staff good coffee .My grand son Oliver loved the play room.Good working hours.Starbucks right next door.

Customer: Susieq
Date: 2017-04-20
Reason For Visit:
Employees dealt with:

2017 Prius

Very good experience, which is saying a lot for someone who doesn't generally enjoy the process of buying a car. Ben Stahlecker was very helpful in getting me the car I wanted and John Key in helping me understand the many features of the new car. I recommend this dealership.

Customer: Mary Ann
Date: 2017-04-20
Reason For Visit:
Employees dealt with:

New to Maserati - Exceptional Experience

My first time leaving the Mercedes-Benz line in a long time has brought me to your doorstep and I am utterly pleased with your dealership. Mr. Tom Melnyk is more than patient, professional, attentive, and is a splendid asset to the Bernie Moreno family. Salesmanship of his caliber, along with that of his colleagues I have met, represent what customer service is all about. Thank you for warmly welcoming me to the Maserati brand...I am in love.

Customer: Jason Lombardi
Date: 2017-04-20
Reason For Visit:
Employees dealt with:

I recently had another great experience at Folsom Lake Toyota. Four years ago I worked with Ben Stahlecker and purchased a Prius. First time ever that purchasing a car was a painless experience. There were no hidden fees, no switch-a-Roos of sales people or strong arm tactics to buy services we did not want. So, when I wanted to buy a new car, of course I contacted Ben again. I wanted a specific car, with a certain color scheme. It needed to be special ordered and manufactured in Japan. It took 3 months but Ben kept me in the loop along the way. When it was time to pick up the car I knew exactly what the final price would be; No hidden fees, or strong arm tactics. It was truly a fun and stress free experience. This dealership is the best of their breed and breaks the bad rap that buying a car is all about. Ask for Ben, tell him Monica sent you!

Customer: Monica S.
Date: 2017-04-18
Reason For Visit:
Employees dealt with:

Awesome Experience!

Super helpful and knowledgeable staff, made it very easy to trade in our old truck for a new one. Great buying experience and customer service. Would definitely recommend!

Customer: hardstatic
Date: 2017-04-17
Reason For Visit:
Employees dealt with:

Thank you!

Our salesman Ben was absolutely wonderful to work with he was knowledgeable, patient, and tentative to our needs. Not pushy! We would defiantly purchase another car from Ben!

Customer: Jtsticca
Date: 2017-04-17
Reason For Visit:
Employees dealt with:

Ask Ed for Great Prices and Customer Service

Really good customer services Ed got us a good deal on a new truck would definitely recommend this dealership

Customer: Arvinder Shah
Date: 2017-04-16
Reason For Visit:
Employees dealt with:

The best experience to buy a car

I visited many dealers and always have many obsticles even when I was approved by my bank, disappointing. But Courtesy Nissan changed that. As soon as I parked LaDavious Smith, the sales person was very helpful. He helped me in a way I never have experienced before. Not only he found the perfect car based on my needs but also helped me all the way with the paperwork. I am a very happy owner of a Nissan Altima SD. Thanks LaDavious.

Customer: oalopezgua
Date: 2017-04-16
Reason For Visit:
Employees dealt with:

Toyota Tacoma 2017 for Easter!

I've been looking at getting a Toyota for over a year, but still couldn't figure out what I wanted given what I needed. So, I just dropped by and forced myself to think about it! I worked with Ed and Adam over the course of a couple of days (days!), and we figured it out. I got a few more bells and whistles than what I thought I wanted, but all for a price I was expecting. All-in-all a very pleasant experience!

Customer: Dave of Citrus Heights
Date: 2017-04-15
Reason For Visit:
Employees dealt with:

Awesome!

I bought a Tacoma from Chris and Brianna and I was super happy with the process! They were able to find the exact trim and color I was looking for at another dealership and brought it to folsom lake Toyota so my wife and I could take it for a drive before purchasing. Great service, and a super easy buying process. Would reccomend!

Customer: John
Date: 2017-04-14
Reason For Visit:
Employees dealt with:

New Corolla in a flash

I bought a new Corolla from Ben Stahlecker, he made the process so easy, and made sure things were easy to understand. My family has bought several cars from him and I would not recommend anyone else. Thanks Ben!

Customer: WehrleJr
Date: 2017-04-13
Reason For Visit:
Employees dealt with:

Looking around

I had the chance to meet Danny last week. I went in ready for a pushy sells person and I got a very respectable and knowledgeable young man. Great looking vehicles on hand hoping to buy soon.

Customer: Kari
Date: 2017-04-13
Reason For Visit:
Employees dealt with:

Great Experience

We were completely taken care of with no issues and quick, amazing service. They were focused on making sure we were happy with the car and had everything we needed.

Customer: jenA
Date: 2017-04-12
Reason For Visit:
Employees dealt with:

Surprisingly pleasant visit to the dealership

Visit to dealerships has always been a headache due to pressure from sales people, but my visit to Folsom Lake Toyota was surprisingly pleasant. Ben Sullivan had 100% of his attention to us when we were there and was not pushy at all about buying a car. He was making sure all our questions were answered and if he did not know an answer, he went and asked someone.

Customer: Uncle Bobo
Date: 2017-04-12
Reason For Visit:
Employees dealt with:

retired

Fair price, easy to work with, eager to explain the details of operating the car, especially the electronics (helped set up cell phone connection, SOS connection, optional features).

Customer: Sierra Susan
Date: 2017-04-11
Reason For Visit:
Employees dealt with:

Above and beyond sales rep

Dallas went above and beyond my expectations in finding a car I could afford and would meet every needs. I left with a car I could only have dreamed of and I will never forget how patient he was with me and how much dedication he showed in helping me find the perfect car.

Customer: BizzyBee
Date: 2017-04-11
Reason For Visit:
Employees dealt with:

Great customer service

I'm so happy with my new Toyota Camry also Danny was very helpful he was never pushy and gave me time to think about my purchase I would recommend his customer service his a very nice sales men he explained everything good to me when I was purchasing thank you Danny

Customer: Alma Inguanzo
Date: 2017-04-10
Reason For Visit:
Employees dealt with:

Service on 2006 Highlander

We purchased a new Highlander the week before and we were planning on giving our old Highlander to our son. I took the 2006 in to get it checked out and repair anything that might become an issue for our son down the road. Rick Brown handled the situation with knowledge and thoughtfulness. I ended up getting a brake job and got a good deal on a set of new tires. Rick got the job finished ahead of the original schedule and I am very pleased with the service I received.

Customer: LJOTT
Date: 2017-04-10
Reason For Visit:
Employees dealt with:

ed is the man

Ed made buying our camry an actual enjoyable transaction. We received a good deal in a timely fashion. And on top of all that Ed was a pleasure to work with

Customer: damacion5
Date: 2017-04-09
Reason For Visit:
Employees dealt with:

Used Toyota 4Runner

I recently purchased a used Toyota 4Runner from this dealership and had a great experience! Alex was our salesman and was fabulous to work with!

Customer: TeresaW
Date: 2017-04-09
Reason For Visit:
Employees dealt with:

great experience

Went to Folsom Lake Toyota to buy a new 4runner, Andre Rakhmanin was extremely helpful. Would recommend him to anyone who is looking to get a great deal

Customer: Slavik Redko
Date: 2017-04-09
Reason For Visit:
Employees dealt with:

great customer serviced

Service was good. In very little time I was approached by a salesman and he listened to my interest in a car. He guided me to vehicles based on what I was looking for without pushing me into a specific. I was easily able to look at options and any questions and concerns I had were adressed.

Customer: Jewels17
Date: 2017-04-09
Reason For Visit:
Employees dealt with:

Best car buying experience EVER!

We knew what we wanted and knew the price we wanted to pay - but they actually had to custom order our car. Worked through their internet department and it was a fantastic process. They kept us posted the entire time the car was being built on the estimated arrival time and it arrived exactly when they said it would. Chris was great to work with and the car inspection/test drive, paperwork and the loan only took about an hour and a half! My husband signed everything and I had to come in the next day to sign my side and I was in/out in 15 minutes. We've bought and sold a lot of cars in our lifetime and this by far was the best experience EVER! No haggling, no up selling, no BS. I'd recommend anyone to this dealer if they are looking to buy anything Toyota.

Customer: Green Machine 17
Date: 2017-04-08
Reason For Visit:
Employees dealt with:

Adam is amazing

Adam did an amazing job, this way a great and easy purchase

Customer: Tannya L. Derby
Date: 2017-04-08
Reason For Visit:
Employees dealt with:

Thanks Jerry.

Everything went great. People were great to work with.

Customer: Larry Gould
Date: 2017-04-08
Reason For Visit:
Employees dealt with:

car shopping

Adam was super friendly and was quick to answering our questions and get what needed. Michael in the financing office was hilarious and extremely nice! Neither Adam or Michael were too pushy in getting us to spend extra money on things we didn't need. We will be back soon for another car!

Customer: Abbie
Date: 2017-04-08
Reason For Visit:
Employees dealt with:

This is the second Tacoma i have purchased

I have purchased 2 Tacomas from this dealership! A 2014 and now a 2017 , great customer service and great pricing ! Chris Fabiani was great to deal with very knowledgeable about the vechile that i wanted!

Customer: jerry
Date: 2017-04-07
Reason For Visit:
Employees dealt with:

2017 highlander purchase experience

My husband and I were looking for a 2017 highlander, and we found online that Folsom Lake Toyota carried a good inventory of the model that we were looking for. We were there around 4ish, and got the car by 7pm. This is record breaking car buying time for us. The sale person- Gerrie is very friendly and didn't pressure us. We felt comfortable dealing with him. He kept us entertaining while waiting for the financial services staff to complete the paperwork. We would recommend him if you are going to shop at Folsom Lake Toyota.

Customer: Super-mom Tam
Date: 2017-04-06
Reason For Visit:
Employees dealt with:

Owner

Excellent service. Great knowledge of vehicle. Good price and no pressure at all. We enjoyed the experience

Customer: Mike stokes
Date: 2017-04-04
Reason For Visit:
Employees dealt with:

Purchased 2017 Highlander

Just purchased a new 2017 Highlander from this dealership. The experience was pleasant and pretty quick. Mango Lee was our salesman and he was very nice, straightforward, and polite. The price negotiations were also straightforward and amicable. We didn't feel pushed or pressured into doing something we weren't comfortable. There was some negotiating back and forth, but that was to be expected. Overall, we had a good experience and walked away with an awesome car at a price we were comfortable with.

Customer: Erica
Date: 2017-04-04
Reason For Visit:
Employees dealt with:

Such a pleasant and joyful car buying experience!

Chris was so easy going and really helped me identify what would fit with what I was looking for and he helped me get the most car for my budget. No pressure, just helpful information. I felt very tended to as a customer and he helped with details that could have easily been overlooked. The finance department was thorough with information and patient with my questions and I didn't feel rushed at all. Great car buying experience.

Customer: Tiffany Paige
Date: 2017-04-04
Reason For Visit:
Employees dealt with:

Business Owner

John Key is an excellent salesman who knows his product, gives you honest answers and deals fairly on pricing. i visited a couple of other dealerships prior to speaking with John and wished i had started my journey with him originally as this would have saved me a lot of time and aggravation. Thank you again John.

Customer: Honest Deal Fan
Date: 2017-04-03
Reason For Visit:
Employees dealt with:

Pathfinder upgrade

Was just browsing for replacement of my 2006 PF. Got a GREAT DEAL including trade in on new 2017. Still have towing pkg but w/o 4WD. Much, much better fuel consumption and a pleasure to drive!!

Customer: Steve
Date: 2017-04-03
Reason For Visit:
Employees dealt with:

Awesome service

Ben did one heck of a job. I have always dreaded buying a new vehicle and Ben completely changed my attitude towards buying a vehicle. We will definitely be back to buy another car from here. Thank you for a great experience.

Customer: TundraOwner
Date: 2017-04-02
Reason For Visit:
Employees dealt with:

For a different car buying experience

I wanted something very specific in a new car, but was not sure which Toyota would give me exactly what I wanted. Savannah Chambers was our salesperson and she had just the right approach to get the critical information needed to guide me to the car I wanted. No pressure. Just a great reservoir of knowledge about all the models and features which allowed her to narrow the cars that fit my needs, wants, and desires. Walked out with a 2017 gorgeous Highlander Limited. The exact color, features, and price I wanted. No hassle and for a car dealer that is huge. Thanks Savannah and thank you to the person who hired you. Very happy with the transaction.

Customer: Mike Brady
Date: 2017-04-01
Reason For Visit:
Employees dealt with:

Awesome Service

If you are in the market for a new car and a member of Costco, go through the Costco buying program and ask for John Key. Fabulous experience from the beginning emails to the final purchase. Very pleased and happy with how he went above and beyond to help us meet our price and find the car of our dreams.

Customer: Kris Jordan
Date: 2017-04-01
Reason For Visit:
Employees dealt with:

Very good feeling. ..... Toyota

I just visit this dealer and I meet one of your employees, his name is Sorin. Not like another dealers, this guy is very polite and takes his time explaining everything that you need and in the end you're feeling so great. You go there and definitely you going to buy a new model I guarantee you.

Customer: Lulu-ILC
Date: 2017-04-01
Reason For Visit:
Employees dealt with:

Our New Highlander

We purchased a new Toyota Highlander in 2006 from Folsom Lake Toyota and we have been very happy with the car all these years. Our son has been driving a car in dire need of repair and it is on it's last leg so we decided to help him out. After looking at several options we decided to give our son our excellent running, low mileage 2006 Highlander and buy a newer Highlander for ourselves. I did a lot of research on the internet for new and used Highlanders available on dealer lots and for interest rates thru our credit unions. Based on the high resale value of Highlanders it became obvious that we would be better off buying a new FWD model instead of the used AWD model we were considering. Instead of going to another dealer I talked on the phone with Chris Fabiani in the Internet Department and we discussed interest rates and availlable cars. After lunch my wife and I drove the 45 minutes to the dealer and met with Chris. He listened to our wants and showed us several cars that would fill our needs. Chris was very personable and treated us like family instead of like someone who was just there to spend money. We ended up purchasing an AWD model that had many options and for a price about what the cheaper model would have cost us. In the end Chris got us the same rate our credit union had offered. The process of working out the deal and getting the paperwork done seemed much less stressful than it had been back in 2006. We drove the car home that evening. The wife and I are happy with our new car and would not hesitate to do business again with Chris and Folsom Lake Toyota.

Customer: Leo
Date: 2017-04-01
Reason For Visit:
Employees dealt with:

Exceptional Value at Folsom Lake Toyota

Had an excellent, smooth and hassle-free experience shopping at Folsom Lake Toyota. The salesman, John Keys, was exceptional in every respect and treated us extremely well. He totally listened and understood what we were looking for and our budget, and found us the Camry model we wanted at a great price within our budget, and provided us an outstanding trade-in value for our Prius-V. Folsom Lake Toyota was a really nice place to do business. We would definitely recommend John Keys and Folsom Lake Toyota to any friend looking for a Toyota.

Customer: Nellie and Charles W
Date: 2017-04-01
Reason For Visit:
Employees dealt with:

Review for Folsom Lake Toyota Dealership

I had the best buying experience for a new car at folsom lake toyota. Ken Senaki and John Key gave an exceptional service. They are always smiling, answered all my questions, very accomodating and knowledgeable. Eddie from financing dept was very helpful and kind. They all gave me the best deal there is and I give them the highest rating because they are the best! I won't forget these people whom I call angels, because of them my family and I can enjoy our 2017 Sienna XLE for the years to come! This is our new car since 2004 and we are very excited , happy and thankful! Thank you Folsom Lake Toyota! God bless you more!

Customer: Jennifer Edio
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

The most pleasant car-buying experience ever!!

I loved my 2008 RAV4 so much I knew my next car would definitely be a Toyota. My experience at this dealership was pleasant and easy. Chris Fabiani was there for me every step of the way. With Knowledgeable, low-pressure approach, I felt like I had all the information I needed to make the right choice (yep...I went with the RAV4 again) and got a great deal in the process. And I feel confident that the service department will take good care of me going forward.

Customer: Amy
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Chris is the best!!

Bought my car from Chris Fabiani. What a great guy! Made the process of test driving, learning about all the cool features, etc. so easy and effortless. I'd recommend him to anyone who is looking for a new car. All the staff were friendly and helpful. Overall, my experience was great!

Customer: Jen L.
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Great experience!

When my friend first asked me to help her through the process of buying a car, I balked. It's not often what I would call a fun experience. Thank god for Chris at Folsom Lake Toyota! He is so personable and tells it to you straight. No games or gimmicks. And he had SO much patience with my friend, who asked a million questions and changed her mind back and forth before settling on ordering a new truck with every feature she wanted. I love that she didn't have to compromise -- Chris made it happen. And he was great about keeping in touch with updates and everything throughout the process. Now that my mom is ready to buy a new car, Chris will be our first visit! Highly recommend!

Customer: KellyKelKel
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Educator

Great service. Chris Fabiani was amazing. Felt very comfortable with him. Lots of integrity. A man I can trust.

Customer: Ted wimberg
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

RAV4 buyer

I highly recommend our salesperson Aimal. Very professional and knowledgeable and most important he is very genuine. I liked his no pressure approach. Overall it was a pleasant buying experience.

Customer: A happy RAV4 buyer
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Great job Jerry

Great job Jerry ! Got me I and out quickly and back on the road. Happy to refer new customers to you!

Customer: Howard Larsen
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Great experience

A friendly and smooth process. Was looking for a Land Cruiser and they had what I wanted and answered all my questions. Chris F was so great - patient, helpful. Thanks Chris and thanks Folsom Lake Toyota.

Customer: KJ
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Great experience!

I was in the market for a new truck, so I came to Folsom Lake Toyota. Sometimes I dread going to dealership after dealership, but my experience here was great. I was helped by Matthew Davila. He listened to what I wanted, and helped me find a truck that fit my needs. There was never any pressure to buy, and he made the experience fun. I decided to get a truck and the process was smooth and didn't take long at all. Thanks Matthew for all your help. I would definitely recommend FLT to a friend. I will also be a returning customer when the time comes.

Customer: Tyler C.
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Courteous

Courteous, knowledgeable and a stress- free environment to buy a new car. Chris listened to want kind of car I wanted and my price range and didn't try to sell me another . He was very helpful.

Customer: Sj123
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Folsom Lake Toyota and Chris Fabiani are a great combo!!!!

I would give more than 5 stars if it allowed. I bought my new Toyota with Chris' help. He was professional and knowledgeable. I couldn't have asked for a better buying experience. To say he went above my expectations is an understatement. I have recommended Chris to every friend and family member where he delivered the same courtesy to each and every one of them.

Customer: Ken P.
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Great experience

Everything was great with Chris. He worked around my schedule to make a sure I got what I needed. It was a quick and easy process.

Customer: Dan3334455
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Chris Fabiani is the man you're looking for!

I went in knowing I'd need a new car soon, but I just wanted to make smart purchase, but in the future. Chris did not hesitate to help me while knowing I was not there to purchase that day. He's willingness to help me play around and test drive all the cars I was thinking of. I didn't feel like there were too many cars for me to consider. I felt very comfortable will Chris and I was very nervous about going to a car dealership based on the previous experienced I had witnessed when purchasing cars with friends or family. I hate being pressured or someone asking a million questions. I'm the type of person who likes to try things out and then think about how they would fit into my life. Chris was so supportive in me making the right decision and helping me feel comfortable. I hope Chris still works for Toyota when I am ready to purchase my next car, and even all the cars in my life, if possible.

Customer: Toyotaismybrand
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Toyota

Chris was very helpful when we leased our Toyota Venza. He was very knowledgeable and was able to answer all our questions about the cars.

Customer: Kaks
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Used truck purchase

I had a very good experience purchasing from Ben Sullivan at Folsom Lake Toyota. I paid a fair price for my near new vehicle and I received a fair price for my trade in. Very pleasant experience

Customer: Scott korp
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

I was in the market for a new truck, and while I hate going to dealership after dealership I am glad I stopped here at Folsom Lake Toyota. I was helped by Matthew Davila and he was great! He definitely made my experience a pleasant one. Matthew helped me find a truck that fit my needs and I love it. My overall process from start to finish was smooth and didn't take long at all. I will definitely recommend Folsom Lake Toyota to anyone looking for a vehicle. I will also be a returning customer when I am in the market for a new vehicle. Thank you Matthew D. and Folsom Lake Toyota for making my car buying experience a great one.

Customer: Tyler Cajigas
Date: 2017-03-31
Reason For Visit:
Employees dealt with:

Effortless car buying experience

I was given excellent service and attention - in addition to a 'more than fair' trade in for my vehicle. Thank you Folsom Lake Toyota - especially John Key - for providing an effortless new car buying experience.

Customer: Tricia
Date: 2017-03-29
Reason For Visit:
Employees dealt with:

Great

5 stars to Christian Avalos for great customer service. He was very straight forward and helpful with me . I would definitely recommend Christian to anyone .

Customer: Laura22
Date: 2017-03-29
Reason For Visit:
Employees dealt with:

Great Experience at Folsom Lake Toyota. We walked us through everything and you could tell he really cared that we got the car at a reasonable price and even added a free tint job to the car. Highly recommend this dealership and ask for Ed. He will take care of you very well.

Customer: Taylor T.
Date: 2017-03-29
Reason For Visit:
Employees dealt with:

A Great Experience.

We had a very quick and easy experience. Savannah was very knowledgeable on the vehicle we were purchasing. She helped to understand the technology and specifics of the vehicle as well as setting up our cell phones to the Bluetooth. I would highly recommend Folsom Lake Toyota.

Customer: Stevek
Date: 2017-03-28
Reason For Visit:
Employees dealt with:

Easy experience buying car

My experience working with Jerry to buy a car was great. Very relaxed and no pressure. The finance person, Steve, was great also. I thought I would have to buy a used car but I was able to leave with a new car that met my budget

Customer: butterfly0305
Date: 2017-03-28
Reason For Visit:
Employees dealt with:

13 Corolla

Second vehicle from Folsom Toyota. Tim in service is great.

Customer: Morgan
Date: 2017-03-27
Reason For Visit:
Employees dealt with:

Used vehicle purchase

They did everything possible to make sure I got the deal I wanted. I am very satisfied and will continue to purchase my vehicles from Folsom lake Toyota

Customer: Juarez916
Date: 2017-03-27
Reason For Visit:
Employees dealt with:

Great customer service

Got the car we wanted at the price we wanted. Awesome experience would buy again from Folsom lake Toyota thank you Ed nice doing business with you

Customer: Cr199235
Date: 2017-03-27
Reason For Visit:
Employees dealt with:

Amazing dealer willing to work with you

Sorin was the one who helped us and he really went to great lengths to work with the resources we had. He gave us all the options we had right off the bat and explained every single fee we were going to pay instead of giving us just one lump sum. I'm glad that we finally found our main car dealer.

Customer: marielm4
Date: 2017-03-27
Reason For Visit:
Employees dealt with:

Folsom Lake Toyota provided me with an amazing experience. Once we settled on a deal, the treatment I received from mine and the crew far exceeded my expectations!!! I purchased a car that I saw online. I live in Los Angeles, so I flew up to finalize everything. The team had everything ready to go and facilitate the process tremendously. After a few weeks Mike still called me to verify that everything was okay and that I remained satisfied. When I buy another Toyota, I will definitely go back to Folsom Lake Toyota. Exceptional service and attention to detail.

Customer: Christian Amezcua
Date: 2017-03-27
Reason For Visit:
Employees dealt with:

Great Service

This dealership is very focused on customer service. They definitely streamlined the purchase process and don't do those backroom high pressure sales tactics to get you to buy extra warranties or products. Just a simple explanation and a do you want any of these--one no and everything is done! So much better than other dealerships.

Customer: IBoughtACar
Date: 2017-03-26
Reason For Visit:
Employees dealt with:

They made sure I got the deal I wanted. I am very happy with the salesperson who helped me Ed was courteous and I appreciate how they went above & beyond. I will continue to go to them

Customer: James J.
Date: 2017-03-26
Reason For Visit:
Employees dealt with:

Great experience!

Mac was awesome! Finance manager great as well! Easy, breezy. In and out in no time! Will definitely come back for any future needs! All around great experience!

Customer: Marcy123
Date: 2017-03-25
Reason For Visit:
Employees dealt with:

Best car buying experience ever!!!

So thankful for Folsom Lake Toyota. I had the best car buying experience here. Customer service is top notch! Would definitely recommend friends and family to buy there!

Customer: Meggy
Date: 2017-03-24
Reason For Visit:
Employees dealt with:

By Far The Best Car Buying Experience

Wish I could give them 10 stars!! Best car buying experience!! From the second we showed up we were never pressured or felt like we were getting a bad deal. Our salesperson was very patient with us as we inspected all aspects of the vehicle and the manager got us the best deal for our trade!! Best dealership by far!!

Customer: Nicole95236
Date: 2017-03-24
Reason For Visit:
Employees dealt with:

Extremely friendly service, professional. The whole team works together to get the best deal for customer, especially Mango. Welling to work every way to make things happen. I didn't have very good income they were able to make the price to what I want and get the loan approved. Thanks so much Mango

Customer: Katie W.
Date: 2017-03-24
Reason For Visit:
Employees dealt with:

Excellent Service

Thanks Ben Sullivan and Trent Wall for the great deal! Highly recommend Ben Sullivan went well over his job duty to assist me and my family

Customer: Cabezasinc
Date: 2017-03-23
Reason For Visit:
Employees dealt with:

Great service and recommendations

I came in to the service department to have a recall, oil change, and tire rotation done and to also have someone look at my brakes since they were squeaking. Turns out, we needed new brakes and a battery also. That is to be expected with an older car. There were a few other items to be cautious of but I didn't need to worry about the work right away. Rick was great with providing a rental car for me to use since our car was going to take several hours to complete and I had an appointment somewhere else in the middle of that time frame. It is nice to not feel pressured to get all this work done and to just focus on the most important things at hand. I will be using their service again!

Customer: Sarah
Date: 2017-03-21
Reason For Visit:
Employees dealt with:

Came into Toyota with the Tacoma being the only car I wanted and the sales people were very friendly and helped me a lot. It took a lot of back and forth until I settled with the price I wanted but we came to an agreement to get me at a reasonable price and for me to get the truck I wanted. The sales people and finance was very nice and attentive. I would recommend this Toyota location.

Customer: Sariah Loudon
Date: 2017-03-21
Reason For Visit:
Employees dealt with:

Toyota Tacoma

I thought that buying my first truck was a very simple, easy, and fair process using this dealership. I wouldn't have wanted to go anywhere else.

Customer: Rachel Wehrman
Date: 2017-03-20
Reason For Visit:
Employees dealt with:

Ben and Trent were absolutely awesome and it was great exp

Ben and Trent were awesome and I had a great experience. They had great knowledge and were absolutely great to interact with. It made my work easy to choose my car

Customer: Rahul_aar
Date: 2017-03-20
Reason For Visit:
Employees dealt with:

brought tundra in for 25,000 service

We have owned six Toyotas over the past thirty years and have had all serviced at Folsom Lake Toyota with satisfaction. I do recommend this dealership to my friends.

Customer: srando50
Date: 2017-03-20
Reason For Visit:
Employees dealt with:

East Ride to new.

My experience was very easy and I'd recommend Folsom Lake Toyota to all my friends.

Customer: Jo Ann
Date: 2017-03-20
Reason For Visit:
Employees dealt with:

Happy camper

Great! Adam was very helpful and no pressure the whole staff was very great and would come back in a heart beat . Would recommend to anyone

Customer: Toby1283
Date: 2017-03-20
Reason For Visit:
Employees dealt with:

New car

I recommend everyone to come to Folsom Lake Toyota to a great and get a great deal. He work hard for us to give us a low payment and fast service.

Customer: Me
Date: 2017-03-19
Reason For Visit:
Employees dealt with:

Great service every time.

Jake was a great advisor today. He was friendly, helpful and knowledgeable. I did not have an appointment and still received fast quality service. I'll for sure be back.

Customer: stephanierichards76
Date: 2017-03-18
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I went to Folsom Lake Toyota today without a solid plan. Probably not the smartest thing when looking to buy a vehicle but I was very hopeful that I could roll into the dealership and encounter some honest and knowledgeable sales people that would help me come to some conclusions. All that I knew for sure was that I ready and deserving of something new as I currently drive an old little Toyota Corolla that I have outgrown. I am happy to say that Jeff Duran went above and beyond to achieve something great for me. He spent the day with my mom and I and we did a couple of test drives. I felt pretty darn comfortable the entire time (for a very anxious person, a big purchase like this is pretty much horrifying so the fact that I was even slightly calm says A LOT). He gave me a ton of useful information and not for a moment did I feel that he was trying to sell me on anything or rip me off. He was cool, fun to talk to, and professional. At the end of the day, I left the lot with a brand-spanking-new Toyota Prius C Hatchback!!! WHOA! I did not expect this to be the case, but because I was able to work out a fair deal I went for it and I am absolutely ecstatic. It was a great investment and I could not have done it without Jeff, his supervisor, and the nice gentleman who worked out the financing (I wish I could remember their names, too!). They were really kind, knowledgeable, and patient. Thanks Folsom Lake Toyota!

Customer: Jessica D.
Date: 2017-03-18
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Great place. Customer service was top notch. Jeff Baer the general manager was outstanding. Our sales rep Jerry was excellent as well. I would highly recommended buying a vehicle from here.

Customer: Kyle P.
Date: 2017-03-16
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My Trade-in/ Buying process

A couple years back I had bought an Audi from a different dealership and it had not been the greatest car and ended up being a money pit. I went and visited John Key at Folsom lake Toyota and he helped me find the perfect car for me. It was in my budget and he did not pressure me at all he made it his number one goal that I was in love with the car. I got a 2017 Toyota Corolla and I couldn't be happier with the car! I recommend this dealership to anyone looking to buy or trade in!

Customer: EmilyC
Date: 2017-03-15
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I visited this dealership with the intention to trade in my car for a Tacoma. I worked with Jerry and he was great. He was very knowledgeable and took the time to learn about what I was looking for. He showed me several trucks and I found one I really wanted. Jerry was very pleasant to work with and helped me get the price I was seeking. You can tell he has a high level of integrity and I am extremely satisfied with my entire experience from the time I pulled into the lot until the time I drove off in my new truck. The next time I am in search of a new vehicle, I'll definitely come back to this dealership and I'd request Jerry again.

Customer: m smelser
Date: 2017-03-15
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Since Aug 2004, my Toyota Camry has been serviced by Folsom Lake Toyota ONLY. Due to the same CONSISTENT quality provided with EACH AND EVERY service visit, I have continued to go back to them. My car still runs as if it were brand new; I am very pleased to recommend their team of employees and their service department. Thank you Toyota. Jerry

Customer: Jerry S.
Date: 2017-03-15
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Best car buying experience

They never made me feel pressured and explained all my options with me. They were all so helpful!! Also John Key made sure I knew how to use everything on my new car and if I had any more questions to call him anytime! I will definitely keep buying cars from him.

Customer: EmilyCorp
Date: 2017-03-14
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Nice people

I went to alot of dealers looking for a Toyota Tacoma. My wife and I drove all over roseville, elkgrove and sacramento. We stopped in folsom looked around and ran into Danny. He was so helpful and did a great job. The management was also nice.

Customer: Powers D
Date: 2017-03-14
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I had such a great experience at Folsom Toyota! They went above and beyond for me! Adam, our sales rep was awesome! So very helpful, not pushy at all, detail oriented, very knowledgeable and professional! I would definitely recommend him and Folsom Toyota to my friends and family! My family and I have bought 4 cars from them in the past, and every time it was a wonderful experience! Come, and they will give you the best deal ever! Thank you Adam, and Folsom Toyota, you are the best!

Customer: Alina Banaru
Date: 2017-03-13
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No pressure , great service

We had a great time looking, asking questions, and test driving the cars. John Co is a relaxed no pressure guy. He made our experience well worth it. We bought a car. Thanks again John.

Customer: Edfim44
Date: 2017-03-11
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I visited today to purchase a certified Toyota Camry and found just what I wanted. Carl, our sales guy, was very friendly, helpful and honest. He took his time explaining everything to us, and we appreciated that he avoided any high pressure sales tactics. We're very pleased with our experience and will keep Carl in mind for any future car needs.

Customer: Ashley Thompson
Date: 2017-03-11
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A great dealership

John Key was an excellent help. He was referred to us by a neighbor. Folsom Lake Toyota was a clean friendly place to shop for a new car. Everyone was very helpful. We would definitely refer John and Folsom Lake Toyota to anyone looking for a new car.

Customer: R&J
Date: 2017-03-10
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I had an amazing experience at Folsom Lake Toyota. I got a really good deal on a 2015 Toyota Prius C with the help of Sorin Cristea which was very nice and super helpful. He worked really hard until he got me a deal that I was happy with. I would definitely recommend Folsom Lake Toyota to anyone that is in need of a reliable car.

Customer: Nathan J.
Date: 2017-03-10
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Solid place, friendly, professional and honest staff who make the whole experience a pleasure

Customer: Cat S.
Date: 2017-03-09
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Good people, no pressure

We went to Folsom Lake Toyota looking for another Rav4 to replace our 2006 with 192,500 miles. The only failure in all that time was an alternator that went bad at 185,000. No other expenses other than oil changes, batteries, brake pads and tires in 11 years of hard driving. So, we knew we wanted another Rav4 but we didn't know what trim. Jerry Costello met us on the lot and showed us the inventory. We told him we weren't buying that day but he patiently described the differences between the XLE, SE and Limited. He showed us a lot of cars and never tried to hurry us or pressure us into making a decision. We thanked him and left. We came back a week later and took a test drive with Jerry. Again, he patiently took us through all the features of the car. We spent a lot of time talking about the features we wanted and it turns out that no one trim met those goals. Jerry worked with us to try to add options from one to another but it just didn't work for our budget. The bottom line is that after two days and many hours we walked away from a purchase. But from beginning to end Jerry was kind, patient, understanding and informative. He did his best to get the car we wanted at a price we could afford. It just turns out there isn't one! We were all disappointed but it was the best car buying experience I have ever had...even though we didn't end up buying a car. I would highly recommend Folsom Lake Toyota and specifically Jerry Costello if you're in the market for a Toyota.

Customer: Lee & Cindy
Date: 2017-03-08
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I am completely satisfied with all of Folsom Lake Toyota's Service, from the show room to the service department. Highly recommend them! My Highlander is always taken care of!

Customer: Sharon B.
Date: 2017-03-08
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great experience

Mike and his manager Andre helped me and my mom buy a new Camry. The whole process was fast easy and effective. Will definitely recommend Folsom Lake Toyota in the future

Customer: zvrana55
Date: 2017-03-07
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great experience

I couldn't have been happier with my experience at Folsom Toyota. The salesmen and managers were excellent and treated myself and family with respect. They have Customer for life.

Customer: 0feuerbacha
Date: 2017-03-07
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Excellent service

Very good service took care of all requests. However financing took longer than expected Ricky was very good with giving all options and explaining the features. Strongly recommend Ricky

Customer: George D
Date: 2017-03-06
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Knowledgeable Staff and a No Pressure Sale

I was in the market for an Avalon Hybrid. Mike Izawa was a wealth of product knowledge and took the time to educate me on the available trim levels and options. He offered the best pricing I found and didn't pressure me for the sale like other dealerships. Great experience and I would definitely recommend Folsom Lake Toyota and Mike to anyone in the market for a Toyota.

Customer: Avalon2016
Date: 2017-03-06
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I was in the market for an Avalon Hybrid. Mike Izawa was a wealth of product knowledge and took the time to educate me on the available trim levels and options. He offered the best pricing I found and didn't pressure me for the sale like other dealerships. Great experience and I would definitely recommend Folsom Lake Toyota and Mike to anyone in the market for a Toyota.

Customer: Jeff V.
Date: 2017-03-06
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My wife and I had Sales Person Mango Lee help us find and purchase our new 2016 Camry SE. He was very informative but most important helped us arrive at the best decision for our family. We were also pleased with Sorin another sales Rep as well as the Finance Manager Brennan. We highly recommend Folsom Lake Toyota‼

Customer: Jason T.
Date: 2017-03-06
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Had a great experience with Jerry buying our Toyota Tacoma today. Walked in and was treated excellently and shown exactly what I was looking for. Walked out with the perfect truck that I have wanted for awhile now. Would definitely recommend to anyone looking to buy a new car.

Customer: Jim N.
Date: 2017-03-05
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Juan was an absolute RockStar. Easy smooth in and out in less than 3 hours. I would recommend this place to any of my friends. Best new car buying experience ever

Customer: Lawrence W.
Date: 2017-03-05
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Happy 😊 customer.

I love my Tundra and Nate was so helpful. Great dealership. I'll be back when I need a new truck. Hopefully not too soon.

Customer: hillsgolfer
Date: 2017-03-04
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Excellent customer service in both sales and service. I purchased my third 4Runner from them and will continue going to them for service. The service staff are very friendly and informative. When you bring your vehicle in for service they walk you through the process and answer any questions you might have. My vehicle is well taken care of when I bring it in for service which gives me a comfortable feeling.

Customer: JOY H
Date: 2017-03-04
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Bought a 2017 Toyota Highlander Limited today. The Sales person was knowledgeable and willing to let us test drive many different models with no complaints. We finally decided on the Highlander. Negotiations on the selling price was somewhat reasonable and about what I expected. They used the same old tactics in that they tried negotiating what the payments would be instead of being upfront with the price. Same thing in financing. But, it is what I expected. Some things never change. That said, I didn't get a screaming deal but one I could live with. Everyone was pretty friendly and I never felt pressured. From the salesman to the manager to the finance guy, everyone was friendly and willing to take time for some BS on the side and away from the business at hand. When doing business, all were knowledgeable and friendly. Overall, doing business at Folsom Lake Toyota was likely my best new car buying experience in a large dealership. I'll be back someday for sure.

Customer: shawn brown
Date: 2017-03-04
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How the car buying experience should be ! .

When I left the dealer I felt like I was on the winning side of the deal. The salesman, Alex Vaca, did everything he could to get me the best deal he could get me and made sure I left there happy and with a car that I was happy with. Without a doubt the best service anyone could ask for.

Customer: Chuy99
Date: 2017-03-03
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Our car buying experience was a very pleasant one. Alex Vaca was or salesman and I truly can't say enough good things about him. He listened to all our questions and was a wealth of knowledge. He was able to instill a sense of confidence for us almost immediately. Our whole buying experience was very positive, but Alex was definitely far and away the icing on the cake.

Customer: Terry Patterson-Hale
Date: 2017-03-03
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great experience

Folsom Lake Toyota made my buying experience fast, easy, and painless. I recommend this dealership if you want a smooth buying process and positive experience.

Customer: paula
Date: 2017-03-02
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I was at their service center today and they fixed my problem on my Avalon. I would recommend them to anyone who needs to buy a car or get one fixed........they will get my business in the future........

Customer: Leslie D.
Date: 2017-03-02
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I came here to buy a car for my wife, the whole experience from A-to-Z was just beautiful . The facility was state-of-the-art. the staff at the front desk were just friendly and accommodating and the selection of the cars was just absolutely magnificent. Adam greeted us and showed us few cars but he also gave us the space to decide and discuss our decision. It did not take us long to make a decision. We have perfect credit so the process was simple. And Adam suggested that they will wash the car for us and prep it. We went to lunch came. When we came bac the car was ready and voila , we were driving our new car home, honestly I hate buying cars but Adam and the rest of the staff wade as easy and painless for everybody. Thank you You have a customer for life

Customer: Bassil Kamas
Date: 2017-03-01
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Both Savannah and her manager Soren were great. Everything was fast, easy and genuine. Never thought I'd associate words like this to my car buying experience. Thank you both once again and thank you Folsom Lake Toyota for keeping sales people like this around. Dave K.

Customer: h cifli
Date: 2017-02-27
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John key at Folsom lake Toyota is the man you want to buy a car from! Such a amazing experience compared to other times I've had to drag myself to look at cars. Not only is he such a wonderful person but the personal attention he gave when going over details and options. If you want a hassle free experience buying a car go to this man. He was absolutely kind and took the time to show me everything about the car!!! Answered every question, and absolutely no pressure into buying one. Not only am I absolutely impressed but I have recommended John key family, friends, and co-workers. I will Never buy a car without him again! Thank you for showing us how buying a car could be fun! Keep it up John key!

Customer: Brook Rowe
Date: 2017-02-27
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We bought our new Toyota 4runner from Folsom Lake Toyota. Ed Hayajneh helped us out through the whole process and was amazing! He made it super easy and painless and we drove home with a great deal. Folsom Lake Toyota really knows what they're doing! I highly recommend buying your new car here!

Customer: Ashley L.
Date: 2017-02-25
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The sale manager (Chad) and the salesman(Aimal) were very helpful, patient, and professional. They took the time to explain the pro/con on the car and payment plan. We were able to quickly workout a deal without any pressure. The 3rd car purchased at this dealer. The experience was awesome-in and out in less than 2 hrs with 100% satisfaction!! Highly recommend to everyone!

Customer: Hanh Jung
Date: 2017-02-24
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