The manager, Rich Russo listens is committed to delivering excellent customer service. I was impressed with the last service provided and will make Folsom Lake Toyota my new service home.

Folsom lake Toyota is the best! They got me the exact truck I wanted, I'm beyond happy. Thank you!!

10/10/10! Great advisor who is very kind, knowledgeable, and provided great service! I always know my car is being well taken care of here.

Amazing service, even without an appointment, went above and beyond to accommodate my schedule and vehicle needs!

It’s was great help for me in purchasing my car that fits my budget. The sale person, the appraiser & the final completion of processing all the documents. Excellent.

Service, courtesy, knowledge, and professionalism of service personnel is outstanding. Danny explained and showed me needed repairs, and provided a rental car to facilitate overnight need to keep my car. A pleasant experience of undesired necessity to keep my car running snoothly.

I must say that I received a great service form John Key!! He was very patient, helpful, and informative about almost everything! As a new member to the Toyota family, I can assure that John is the best person to assist you in your process.

Bought our Rav 4 at Roseville Toyota, But still use Folsom Toyota service dept. Gibreal is the best service writer.

Had a great purchasing experience with Ben Sullivan. He was exceptionally polite, helpful, and patient with explaining the car, trim levels, options, features.

John Key as always gives the best customer service very happy with our Toyota purchase

Steven Melis was very nice and professional, I will be coming back for future services

Service Advisor, Daniel Cross, was really helpful in getting the car serviced on what appeared to be a very busy day. The service was very professional.I highly recommend!

Folsom Lake Toyota always has the best service. They have been doing all service on my 2009 Toyota Corolla for the past 10 years. The staff is always friendly and knowledgeable and I’m always grateful to get in and out quickly knowing every step of the way what’s being done on my vehicle!

Gaibril , very helpful, professional, and courteous would highly , recommend your service department he in particular

10K service. Oil change/tire rotation. Rick Brown did a great job checking me in. Car done when promised.

They get you on and out pretty quickly. Any add on things to be done, they text you over the phone, and you can accept the add with a text.

Appointment lasted the approximate time stated at check-in. Comfortable & pleasant waiting areas.” No complaints.

I originally got my first car from Folsom Lake Toyota back in 2007(still own it and it runs perfect to this day). My late grandfather bought all his cars there and wanted to follow in his footsteps. I had no intention of buying a car as I wanted to make sure I got what I was looking for and The Folsom Lake Toyota Team was able to get me exactly what I needed and at a fair price. They were friendly, excited, and explained everything in detail without being pushy or trying to make me feel like any choice I made was the wrong one. I am happy to continue my families loyalty at Folsom Lake and will definitely return when I am looking to purchase again. Thanks Chris, Skylar, and Alejandro for providing a great experience for me.

Excellent Service. Excellent Sales man. Especially, Thanks to the Mr.ED HAYAJNEH for his wonderful co-operation..

This was my 4th purchase from Folsom Lake Toyota it is always a pleasant experience working with the staff

Service center very professional, timely, and comfortable. The addition of fresh donuts would have been a big plus!

Folsom lake toyota is awesome!! Gerald the salesman is great and he is very helpful to any questions we had!!! No hassle, everything was so easy! We are happy with our brand new car!

Too crowded,took me 3hrs for oil change,i should get an appt during weekdays probably less customers.Other than that it's all good👍

FLT is ALWAYS honest. They properly diagnose my car problems, and I never have to return right after the repair is done, because they always get it right the first time. Chris A is great! He is always very knowledgeable, helpful and patient. He consistently goes above and beyond! I couldn't ask for better service.

I used the Costco buying program and it was very smooth The approved salesman was familiar with the discounts