Service Advisor:8236 VO,ANH did an excellent job.

I always go to Rick Brown at Folsom Lake Toyota for my car needs. He's knowledgeable and takes care of everything I need for all of my vehicles

John Key is the best in the business. Highly recommend him and Folsom Lake Toyota.

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Was helped by Mathew in a timely manner despite the dealership being busy. His communication was excellent. Friendly Explained the work completed and recommendations Was able to rent a car quickly and efficiently. Austin in the parts department was great as he was able to get me the parts I needed. He is friendly and effecient. Happy I purchased a Toyota.

Service Adviser Gibriel is outstanding. Personable, competent, very professional. Anxiously waiting to work with him in the futur. Would absolutely recommend friends to Folsom Lake Toyota.

My Service Advisor is Akassh. This was my first time coming to Folsom Lake Toyota with an aged Camry. I was informed over the phone, the day before coming in, to arrive early (like around 7am). I did just that and I was the first in line and Akassh introduced himself and took care of me and my car instantly. I stayed at the garage about 4 hours and received two consultations on the recommendations for repair. With each additional recommendation, I was given the estimated cost for the repair. After a full orientation to what was recommended, I agreed, even ...

had me in and out with service performed in a very manageable time. thank you

Great service person who handled making the appointment, getting the work done, and letting me know when the car was done in a timely manner.

The service rep. was awesome.

I contacted Folsom Lake Toyota Collision Center about servicing my Rav4 that had been rear-ended. The customer service guy was friendly, and helpful on the phone. He set the first available appointment, about a month out. When I arrived I met with Rich, who was my contact person during the process. The repair took about 3 weeks due to workload, parts availability, and coordinating with the insurance company. Rich called me every 4-5 days to provide a progress report and answer my questions. He communicated with the insurance claims department, so I didn't have to. He even coordinated services with ...