Efficient, friendly and reliable. Very impressed with their personal touch of kindness and consideration Thanks

Even though I live far from the shop, I always choose to take my Toyota there for maintenance because they’re always well-prepared for what my car needs and they do it perfectly. Labor isn’t cheap, but the service is excellent and well worth it.

I have purchased two vehicles from Folsom Lake Toyota and always appreciated the service that I’ve received. No complaints from me.

Brandon was very helpful with my Sequoia. They gave me a complete report to help with my decision on repairs.

I’m always satisfied when I take my car into Folsom Lake Toyota Service Center. My car always gets Toyota parts and the best service. Chris Avalos is the service representative I always ask for. He is kind and considerate and keeps me up on when my car will be done. I know I will always be taken care of there.

There was an issue with the computer system so I was there longer than I expected. It would have been nice to receive something for the inconvenience!

This dealer has consistently good and reliable service. Their service department is thorough and timely.

I really appreciated the customer service that I received from Folsom Toyota. Richard and other staff made me feel very comfortable doing business with Folsom Toyota. I am very pleased with the paint job on my 2017 Rav4. Lastly, they did make me a little jealous by providing me a 2025 Rav4 Hibrid while my 2017 Rav4 (non-hibrid) was being serviced.

The service takes to long...3 hrs for just a tire rotation...I was also told that I hadn't rotated mg tires since 2023...I know I had brought it in at least twice since then....just guess the tires didn't get rotate when I came in the other times. So that was a waste of time for me and it makes it harder on my tires

Paul was helpful and responsive to my needs, and the service that was needing to be accomplished.

Experienced a bait and switch situation when I bought a new RAV4. My out the door price increased by nearly $1400 from the time I received my final quote from my salesman to the time I met with the finance guy, despite turning down every option offer. It took me nearly three months of effort to get the extra charges rescinded. I was extremely disappointed with my experience with this dealership!

Great service from advisor Peter Palasti. He treats us like family and really takes care of our vehicles so we don't have to worry about it. Truly the whole service department is top notch.

It was a very pleasant experience. Attentive service. I was kept fully informed and work was completed in a timely manner.

Fast, friendly, efficient service. Free Uber pickup and return, My service advisor was awesome, very clear about the process. Vehicle ready in time estimated. 5 star service!

All of our Toyotas have been serviced at the Folsom Lake Toyota service center. We started using Folsom Lake Toyota's service center when we bought our Sienna in 1998 From Folsom Lake Toyota. Their service team has always been courteous and professional. All work done to the vehicle is explained clearly, as well as any up coming maintenance. They even did an oil change on Mrs 2010 Lexus.