John Key is a great people person who knows how to make customers happy! His car knowledge and no pressure approach was appreciated by my wife and me!

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Incredibly quick service. Took my Tacoma in for a 20,000 mile service. I expected a couple of hours. Jelena texted me after 58 minutes saying it was ready. Made the appointment the afternoon before. They got me in the very next day. Fast, friendly service!

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Gibriel and staff are always wonderful. From the moment when you pull up, you are greeted with a pleasant smile. My advisor was Gibriel and he provided me with various options and kept me informed while my truck was being worked. I love this place!

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This was my second purchase from Folsom Lake Toyota, but my first new car purchase (the other was over 15 years ago). I cannot recommend John Key enough! He spent plenty of time with us while test driving the car, and there was absolutely no pressure when I said we needed to do a little more research. He suggested I call him at any time, for any questions we may have. When I came back to purchase the car, we were in and out of the dealership in less than 2-1/2 hours! He even sat with me for a half hour ...

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In total I have serviced 4 Avalon’s with Folsom’s Lake Toyota and have always received excellent service, even though I had not purchased 2 of those vehicles from Folsom Lake Toyota. I started working with Mathew Johnson on my last 2015 Avalon and have received not only excellent service, but outstanding counsel on needed service and this current request to replace perfectly good Bridgestone’s with Michelin tires on my 2019 Avalon. Once Matt understood my reasons, he worked with me to get my choice of tire and a convenient date and time to do the swap out. I can not recommend ...

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