They are very friendly and work thing out what I want and I am so proud to have 2020 Toyota RAV4
Fast, friendly, professional.
Very helpful. Good service.
As usual, Folsom Lake Toyota's Gibriel Kargbo patiently worked through what I, very incorrectly, initially belived to be a transmission problem. Gibriel explained that it sounded more like a torque converter, based upon what I was describing, but that we would know precisely what the issue is after a thorough diagnostic. Master Technician David Kim expertly diagnosed my vehicle's technical issue and confirmed that the torque converter was, in fact, failing. At this point, Gibriel patiently walked me through my options, the process for each option and how Folsom Lake Toyota could help in the interim. Ultimately, I left feeling ...
Had my Camry serviced today and was very pleased with the customer service I received. Tyler was on time, listened to my concerns and explained the services my car needed. Shuttle service was prompt and my car was ready earlier than expected. Will definitely return.
Always a great experience. Gibriel Kargbo has taken care of us on several occasions and his effort shows. I’ve even seen him juggle three customers at once and you still feel like you’re the only one he’s dealing with.
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